Lexus of Cerritos - Service Center
Cerritos, CA
889 Reviews of Lexus of Cerritos - Service Center
Alex was very informative of the service that was needed for my car. he explained in detail to my understanding. Additional work that was needed was appropriately taken care through extended warranty I had for my car. he explained in detail to my understanding. Additional work that was needed was appropriately taken care through extended warranty I had purchased at time the car was bought at Cerritos Lexus. More
Chris & Josh were great to work with. Chris took care of us initially. We brought in both of our Lexus vehicles (RX, NX), on a Good Friday (Friday before Easter Sunday). Chris handed us o Chris took care of us initially. We brought in both of our Lexus vehicles (RX, NX), on a Good Friday (Friday before Easter Sunday). Chris handed us off to Josh for a Saturday pick up. Upon arrival, Josh took care of me within a few minutes of my arrival. Very happy with both gentlemen. Thank you. More
I have been going to this dealership for servicing now for more than 7 years and pleased to say that my overall experience has been nothing but excellent. The staff are very courteous, friendly and effic for more than 7 years and pleased to say that my overall experience has been nothing but excellent. The staff are very courteous, friendly and efficient. I like that the process now for getting a loaner in addition to the checking in and picking up the car - has been streamlined avoiding waiting and going to different departments. My service agent, Linda Frammel has displayed great customer skills evidenced by her professionalism, patience and thorough explanation of the kinds of services needed for my car. For these reasons as stated above, I will confidently say that I will continue to come to this dealership in Cerritos for my car servicing. More