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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
889 Reviews

889 Reviews of Lexus of Cerritos - Service Center

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March 17, 2023

I have been using this dealership for 11 years and highly recommend them. They are the best in California. More

by Kronmanjfk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 21, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

March 16, 2023

I've worked at Acura, Mercedes and Volvo and I can honestly say but the full overall experience at this Lexus dealership was the best out of everyone, it was absolutely wonderful! More

by RobbPoole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Mar 20, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 16, 2023

Quick in and out, lounge is comfy, service is outstanding. Very detailed in explaining service and inspection More

by phillipcastro3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Mar 19, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 16, 2023

Josh at service department took good care of us, very welcoming and professional. Thank you More

by Soldbyluis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 20, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 14, 2023

Very trustworthy people who tell you how it is and don’t try to oversell you on unrelated work. Appreciate all the assistance More

by Quin97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda,Maldonado
Mar 18, 2023 -

Lexus of Cerritos responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 13, 2023

Once again Alex Cruz in Service dept has provided excellent customer and deserves as pay raise. More

by HandsomDevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz, Service dept.
Mar 17, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 13, 2023

Our service representative was very knowledgeable and helpful. The car was finished at the time promised and the car was returned to us washed and clean. More

by Gwlexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Mar 17, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 12, 2023

Active customer service, amazing support by the service advisor.I was advised on more information about my services then the sales representative. This type of support should be conducted in all areas of L More

by lizpalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 14, 2023 -

Lexus of Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 10, 2023

My service advisor Tony is absolutely the best! !! I bring my car to this dealership because of him. I have had other advisors that did not keep me up to speed on my service, did not call me bac More

by Thekings212004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 13, 2023 -

Lexus of Cerritos responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Cerritos. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 09, 2023

Service manager Pete Phat did a wonderful job. First person at this dealership that was real. More

by Antoinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Phat
Mar 13, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.

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