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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
911 Reviews

911 Reviews of Lexus of Cerritos - Service Center

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March 19, 2023

Excellent and prompt service. A pleasure bringing in my Lexus for maintenance to Lexus of Cerritos. More

by jalvar101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Mendoza (Service Drive Manager)
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Mar 22, 2023 -

Lexus of Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2023

The work was done properly and in timely manner. The advisor updated right away what needs to be done. More

by daisymay320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz, Alex
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Mar 22, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 17, 2023

I have been using this dealership for 11 years and highly recommend them. They are the best in California. More

by Kronmanjfk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Mar 21, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

March 16, 2023

Quick in and out, lounge is comfy, service is outstanding. Very detailed in explaining service and inspection More

by phillipcastro3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Mar 19, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 16, 2023

Josh at service department took good care of us, very welcoming and professional. Thank you More

by Soldbyluis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 20, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 16, 2023

I've worked at Acura, Mercedes and Volvo and I can honestly say but the full overall experience at this Lexus dealership was the best out of everyone, it was absolutely wonderful! More

by RobbPoole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Mar 20, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 14, 2023

Very trustworthy people who tell you how it is and don’t try to oversell you on unrelated work. Appreciate all the assistance More

by Quin97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda,Maldonado
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Mar 18, 2023 -

Lexus of Cerritos responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 13, 2023

Our service representative was very knowledgeable and helpful. The car was finished at the time promised and the car was returned to us washed and clean. More

by Gwlexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
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Mar 17, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2023

Once again Alex Cruz in Service dept has provided excellent customer and deserves as pay raise. More

by HandsomDevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz, Service dept.
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Mar 17, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 12, 2023

Active customer service, amazing support by the service advisor.I was advised on more information about my services then the sales representative. This type of support should be conducted in all areas of L More

by lizpalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Mar 14, 2023 -

Lexus of Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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