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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
889 Reviews

889 Reviews of Lexus of Cerritos - Service Center

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January 30, 2023

Excellent people and service they were so nice and fast with my service I’m happy to take my car at Lexus of Cerritos Thank you for your service. More

by Terec74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
Feb 03, 2023 -

Lexus of Cerritos responded

Thank you for taking the time to share your feedback with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 30, 2023

I bought my Lexus ES350 last January 2022. I brought my car in on 1/26/2023 for an oil change and tire rotation. Since I don't drive a lot this was my first oil change in the year. More

by tpmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Samala
Feb 03, 2023 -

Lexus of Cerritos responded

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

January 29, 2023

Minimum waiting time upon arrival for my scheduled appointment. Alex Cruz very good explaining the purpose of my service visit and setting up my next appointment. More

by tagle4
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Feb 02, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 28, 2023

Excellent Customer Service With Rosel Samalamy My first time servicing my beautiful ES-350 was like I knew Rosel for a long time. his concern for my time that I had to wait for my vehicle. the best part o More

by josephocampo87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Samala
Feb 02, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 28, 2023

Joshua Flores suggested my car needs to change 4 new tires. I appreciated that he did not only quoted me three different type of tires, also printed out for me so I can take my time to compare. More

by jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Flores
Feb 02, 2023 -

Lexus of Cerritos responded

Hi Jean, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 27, 2023

Tony is always great with helping me get in and out with a loaner quickly as he understands the importance of efficiency and time when I have my toddler with me. More

by momoftwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 31, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 26, 2023

The service was good. The sent a grower video of the inspection and what they did!. More

by Mrsupgrade6869I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Jan 30, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 23, 2023

Dropped off my car for service and was very happy with the assistance and communication from the service member Rosel. A true professional, thanks for making my service more enjoyable. More

by Ryan
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel
Jan 26, 2023 -

Lexus of Cerritos responded

Hi Ryan, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

Good service and knowledgeable staff . They go through the car and explain everything. Will come back More

by razpulin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 26, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

Great service. Very fast. Nice accommodations. If you’re going here, ask for Jonathan Deras! More

by 16calp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Deras
Jan 26, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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