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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
889 Reviews

889 Reviews of Lexus of Cerritos - Service Center

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January 23, 2023

Alex Cruz, our service coordinator, was great. He was on top of our service and we had a positive experience. More

by amohanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Report | Print
Jan 26, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

The service consultant lady is very good. Good service and knowledgeable staff . They go through the car and explain everything. Will come back More

by mpyan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
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Jan 26, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

Great service great service agent no issues fast and very courteous took the time to explain everything More

by Icobholl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gee
Report | Print
Jan 26, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 22, 2023

Very Please with their Service Department. David Grasso is Friendly and honest Service Advisor. I really recommend him to my fellow Lexus car owners in my community. More

by jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grasso
Report | Print
Jan 24, 2023 -

Lexus of Cerritos responded

Hello Jose, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 21, 2023

Awesome quick service. Your service employees are very friendly and professional. I thought I was going to be there for a while but before I knew it my car was ready. Thank More

by Bryan.orellana90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel
Report | Print
Jan 24, 2023 -

Lexus of Cerritos responded

Hi Bryan, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, Lexus of Cerritos

January 21, 2023

The service advisor Linda was very helpful. The staff are very friendly. Job well done. More

by kuustorani1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nader Droubi , Eddy & John - from finance
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Jan 24, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, Lexus of Cerritos

January 20, 2023

A truly wonderful dealership, and our service advisor Alex as absolutely wonderful, and got things done in a timely manner. More

by Jerry and Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jan 23, 2023 -

Lexus of Cerritos responded

Hello, We're so happy we were able to help you out! Feel free to stop by if you ever need any more help.

January 20, 2023

A great place for car service. I was noticed when service was completed. Good job! Well done! More

by jingfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Avila
Report | Print
Jan 24, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Feel free to stop by if you ever need any more help.

January 20, 2023

My SUV needed a new tire because of a puncture. I was given a great deal on price. Got it done with great attention. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grasso
Report | Print
Jan 24, 2023 -

Lexus of Cerritos responded

Hello Carlos, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 19, 2023

Things have gotten better, Timely, good service, got things done My contact called me to let me know that the service was done, I also got texted More

by mike.baghramian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wetstein
Report | Print
Jan 23, 2023 -

Lexus of Cerritos responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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