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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
911 Reviews

911 Reviews of Lexus of Cerritos - Service Center

Sort by
January 09, 2023

I’ve been a customer for over 20 years! Absolutely the best service! Will highly recommend to any and everyone More

by wperkins1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
Report | Print
Jan 12, 2023 -

Lexus of Cerritos responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Cerritos. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 08, 2023

I had a confirmed appointment for a smog check and 45 minutes after checking in, I learned that both smog techs were not working on this day. A big waste of my time. More

by Markamuramoto
Recommend Dealer
No
Employees Worked With
Cameron.
Report | Print
Jan 11, 2023 -

Lexus of Cerritos responded

Thank you for taking the time to leave us feedback. Thank you for leaving feedback. Please reach out to us at (562) 263-7857 so we may identify ways to improve your experience.

January 07, 2023

Profesional service, and fast, Lexus of cerritos my favor place to shop and service again More

by dantetovalino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Report | Print
Jan 10, 2023 -

Lexus of Cerritos responded

Dantetovalino, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Cerritos. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 07, 2023

Very friendly, professional, very informative about the service, I like the waiting room and the service hours open early More

by Monine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wetstein
Report | Print
Jan 10, 2023 -

Lexus of Cerritos responded

Hi Monine, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

January 07, 2023

Great service, honest, and welcoming as a new customer. Plenty of space to work while waiting. More

by aisha1pridgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jan 10, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

January 06, 2023

Joe was so helpful. All my requests were met. I will come again to Cerritos for service in the feature More

by Lita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Avila
Report | Print
Jan 10, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 06, 2023

On time, honest review and appraisal of work needed, and prompt notice of completion and payment made available online prior to pickup. Car wash was a nice touch. More

by rrflyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Report | Print
Jan 11, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 05, 2023

The service was fast and done well! great job by Tony and the service team at lexus of Cerritos!!! More

by jnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jan 09, 2023 -

Lexus of Cerritos responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2023

The staff was friendly and helpful. They helped guide us to the best possible deal. The service provided good value and they took good care of the vehicle. More

by Kai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel
Report | Print
Jan 09, 2023 -

Lexus of Cerritos responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2023

Linda Framel provide excellent customer service. Great service and very helpful. I enjoyed a bag of chips and a cup of coffee while I was waiting my car. Thank you. More

by realtorjeannie
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Linda Framel
Report | Print
Jan 06, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

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