Lexus of Cerritos - Service Center

This was my first experience with Lexus of Cerritos. Alex Cruz in the service department is the best!! Alex Cruz in the service department is the best!! More

Lexus has always been my favorite dealer first time there had a great experience customer service was on point went in for 3 recalls was ready the next day appreciate you guys always will had a great experience customer service was on point went in for 3 recalls was ready the next day appreciate you guys always will More

My service advisor was Michael and he was great! His customer service was on point! Very nice person. His customer service was on point! Very nice person. More

The service was good the help I received from Tony my advisor was honest and helpful. advisor was honest and helpful. More

Dorothy was so hands on when I had my periodic maintenance schedule, she handled me from start to finish and keeps me updated of my vehicle. Will always look for her on my next service appointment maintenance schedule, she handled me from start to finish and keeps me updated of my vehicle. Will always look for her on my next service appointment. Keep it up, Dorothy! More

Dorothy was great. Helped me use an early 10k service so that it wouldn't go to waste. Thank you for the great experience. Helped me use an early 10k service so that it wouldn't go to waste. Thank you for the great experience. More

I got lots of reminders re my appointment. Mr. phar was on time. Explained to me what is needed to be done and gave expected time to complete the job. No delayed waiting time. Again Mr. Pha Mr. phar was on time. Explained to me what is needed to be done and gave expected time to complete the job. No delayed waiting time. Again Mr. Phar went through the maintenance Job that and gave expected return schedule for next maintenance schedule.. Car was clean. Drove home completely satisfied with Mr. Phat’s professional Performance. Thank you. More

My service rep Dorothy makes me feel like I matter. She listens to my concerns. And doesn't try to rush through it She listens to my concerns. And doesn't try to rush through it More

Excellent customer service and my service rep (Dorothy) was great. Work was completed on time with no issues noted. was great. Work was completed on time with no issues noted. More

Great service, communicative staff. My service was done quickly and easily as well. Would recommend My service was done quickly and easily as well. Would recommend More