Lexus of Cerritos - Service Center

I would truly recommend Lexus of Cerritos to anyone who is looking for great overall excellent Service Dept Awesome job Dorothy Lunney, my service advisor is looking for great overall excellent Service Dept Awesome job Dorothy Lunney, my service advisor More

Dorothy has always provided me with outstanding service and continues to do so. She is successful in getting my car serviced in less than the time she estimates. When a perceived problem with the car is r and continues to do so. She is successful in getting my car serviced in less than the time she estimates. When a perceived problem with the car is raised she takes then initiative to ensure the problem is investigated and the issue resolved before I leave the dealership. I can always count on having a posite relationship with Dorothy. More

My experience with this dealer has always been first rate. You are treated as though you were a family member. The waiting room is clean and inviting and the staff is extremely friendly and approachab rate. You are treated as though you were a family member. The waiting room is clean and inviting and the staff is extremely friendly and approachable. More

Dorothy Lunney was very friendly with us she made us feel really confortable she give us great service I will tell all my friend to go vist her she is a good no great dealer that i would recommend to other. really confortable she give us great service I will tell all my friend to go vist her she is a good no great dealer that i would recommend to other. More

I came for a schedule oil change. Dorothy was friendly and it took roughly 1 hour to get it done which was fast considering how many customers were waiting. and it took roughly 1 hour to get it done which was fast considering how many customers were waiting. More

I made an online appointment with this dealership. Upon my arrival, someone came to greet me immediately, Shortly after arriving in the waiting room, my consultant, Dorothy Lunney, came to greet me. She my arrival, someone came to greet me immediately, Shortly after arriving in the waiting room, my consultant, Dorothy Lunney, came to greet me. She took care of my problems and concerns with a smile. I decided to wait for my repairs to be completed. Lexus of Cerritos provided hot beverages and snacks while I waited. My car was ready when promised, and the bill was reasonable. There were no hassles or delays. Great service! More

Making an appointment was quick and easy. No waiting in Making an appointment was quick and easy. No waiting in the service area and everybody was very friendly and professional. My car was delivered on Making an appointment was quick and easy. No waiting in the service area and everybody was very friendly and professional. My car was delivered on time, as promised. More

Dorothy Lunney is a great service consultant. She is extremely friendly and courteous. She provided utmost attention, and was able to offer solutions and services that would cater to my needs. She provi extremely friendly and courteous. She provided utmost attention, and was able to offer solutions and services that would cater to my needs. She provided specific estimates on costs and repair times. Any changes to such figures were immediately communicated and resolved. She handled all paperwork and business regarding insurance and warranty coverage, all the while relieving me of the burden of dealing with third party payers. She makes it easy for the customer, and I am grateful for it. More

The service department is outstanding and my service representative, Dorothy Lunney, is the best. I have been a regular customer since buying my first Lexus in 2000. representative, Dorothy Lunney, is the best. I have been a regular customer since buying my first Lexus in 2000. More

Lexus od Cerritos is the best cause of Dorothy Lunney she makes it all worth going there and not to another dealers. She listens and does what you aks to be done to the car. She is the BEST!! makes it all worth going there and not to another dealers. She listens and does what you aks to be done to the car. She is the BEST!! More