Lexus of Cerritos - Service Center

I have been going to Lexus of Cerritos for 5 years, each time I have been very happy with the service and quality of service that Dorothy Lunney and her team have provided. I would highly recommened her as time I have been very happy with the service and quality of service that Dorothy Lunney and her team have provided. I would highly recommened her as a prefered service consultant. Thank you for all your efforts, All the best Johnny D More

I live in Los Angeles which is approximately 22 miles 1 way to Lexus of Cerritos.To me distance is not the issue when it comes to servicing my RS 350. I always go to Lexus of Cerritos because of the excell way to Lexus of Cerritos.To me distance is not the issue when it comes to servicing my RS 350. I always go to Lexus of Cerritos because of the excellent customer service they have. Ms. Mendoza, my service consultant, has been very helpful and has been a valuble asset to the dealership because she knows the concepts and effects of a rendering a good customer service. More

I'm happy with Dorothy Luuney's service because she is I'm happy with Dorothy Luuney's service because she is very kind and has a happy smiling face whenever I see her at the dealership. I had de I'm happy with Dorothy Luuney's service because she is very kind and has a happy smiling face whenever I see her at the dealership. I had dealt with her for more than 10 years and she has always been helpful. More

I have been going to this dealer for service for four years and have always had quality service. This time my car needed work that is covered by extended warranty. Dorothy has been positive, friendly and years and have always had quality service. This time my car needed work that is covered by extended warranty. Dorothy has been positive, friendly and communicative throughout the process and has been amazingly efficient in her dealing with the insurance company. She has kept me apprised of all isssues and has been veery reassuring. More

I've been coming to Lexus of Cerritos to have my RX300 serviced by Dorothy for years. I've always had excellent service done on my RX300 and would recommend Dorothy to all my friends. serviced by Dorothy for years. I've always had excellent service done on my RX300 and would recommend Dorothy to all my friends. More

Dorothy is absolutely amazing. Dorothy treats everyone like family. Always warm welcoming and always goes over and beyond to ensure you visit is a Great One. Like I share with people, anyone can sell like family. Always warm welcoming and always goes over and beyond to ensure you visit is a Great One. Like I share with people, anyone can sell a car it is the service that keeps you coming back. Cerritos Lexus should feel proud to have Dorothy as an employee. Carmen More

Sarah Ventresca has always been friendly and helpful. She took the extra effort to allow me to talk to the mechanic so I can understand his recommendations. The other people at the dealership are also friend took the extra effort to allow me to talk to the mechanic so I can understand his recommendations. The other people at the dealership are also friendly and the waiting room is comfortable. I can connect my iPad and computer to their WiFi so I don't waste time while waiting. More

Miss Lunney is a great service advisor. I have been going to her for the past 8 + years. she is one of the reasons I go back to Lexus to her for the past 8 + years. she is one of the reasons I go back to Lexus More

Sarah Ventresca is one of best service writers!!! An asset for Lexus. Also, Lette the young lady who gave me a rental car. Mike Dilbeck asset for Lexus. Also, Lette the young lady who gave me a rental car. Mike Dilbeck More

Jamie Lee was the best!! He was courteous, prompt, explained the service. Because of Jamie I would not consider taking my car to another dealership for service. explained the service. Because of Jamie I would not consider taking my car to another dealership for service. More