Lexus of Cerritos - Service Center

I have purchased 2 vehicles from this dealership. Additionally, I receive service for my vehicles from this dealership. I will continue doing business with this dealership because they honest and th Additionally, I receive service for my vehicles from this dealership. I will continue doing business with this dealership because they honest and the service is outstanding. I do most of my business with Jamie Lee. In every instance he has been courteous and very knowledgable. He has always gone out of his way to ensure my expectations were met. I anticipate my next vehicle will be purchased from this dealership. More

I have dealt with Ms. Rangel on several issues and as always she resolves the issue in a very friendly and professional manner, she keeps me informed of the status of any issue I have had and she always always she resolves the issue in a very friendly and professional manner, she keeps me informed of the status of any issue I have had and she always come through with what she promises. I would definitely recommend your dealership and your professional employees. Thank You for excellent service Stephanie More

Lexus, the pursuit of perfection . . . well, I think I found perfection at Lexus of Cerritos. Every time I visit the dealership (whether for my car's scheduled maintenance or just to get a complimenta found perfection at Lexus of Cerritos. Every time I visit the dealership (whether for my car's scheduled maintenance or just to get a complimentary car wash), I am greeted as if I were visiting friends. Everyone is friendly and helpful. When it comes to my vehicle's scheduled maintenance, I know I'm in good hands with Jimmy Chuong. He takes the time to make sure I'm completely clear with what's going on with my car and cuts to the chase with what exactly my car needs to perform at its best. Tammy Rangel has been a godsend. There was a minor hiccup with my bluetooth pairing and she took the time to coordinate with the Bluetooth Valet representative to ensure all was handled within one visit. I know when ever I see her that she clearly cares for her clients and I'm happy to be one of them! More

I have been going to this dealership for service for the last 4 years. Sonia is my girl, she always takes care of me... Only suggests services that I truly need... and is mindful of budget when it comes to last 4 years. Sonia is my girl, she always takes care of me... Only suggests services that I truly need... and is mindful of budget when it comes to big ticket repairs. I did not buy my IS here... But when I do buy a new Lexus, Sonia would be one of the deciding factors in continuing my loyalty to this dealership. More

Brought my HS250h in to finish up a couple of leftover things needed when I bought it. Jeanie & the staff were great. Service was fast and well done. things needed when I bought it. Jeanie & the staff were great. Service was fast and well done. More

I have never received less than steller service at this Dealer. Dorothy Lunney is GREAT!! She is alway friendly and extremely helpful. I am always treated as though I were the most important customer the Dealer. Dorothy Lunney is GREAT!! She is alway friendly and extremely helpful. I am always treated as though I were the most important customer they have. Any questions I may have are always answered thoroughly. I would never consider taking my car to any other dealer or shop for service. More

Sarah Ventresca is excellent. She knows me. She knows my vehicle. And she is very good about reviewing my service history and recommending the right services to be performed. You can tell she cares about he vehicle. And she is very good about reviewing my service history and recommending the right services to be performed. You can tell she cares about her customers and she works hard to be sure everything is done well. More

Dorothy is a great asset to Lexus of Cerritos! She is personable yet professional. She has made dealing with Lexus an easy process and every time I need service, I request Dorothy. I recommend you do the personable yet professional. She has made dealing with Lexus an easy process and every time I need service, I request Dorothy. I recommend you do the same! More

Dorothy is the best, if Lexus of Cerritos in their pursuit for excellence found Dorothy they got the cream of the crop. Dorothy is at the top in experience, she know the cars she service. She is abl pursuit for excellence found Dorothy they got the cream of the crop. Dorothy is at the top in experience, she know the cars she service. She is able to answer my questions and set my mind at ease. Dorothy has been by Service Consultant for well over ten years. She is the epitome in Customer Service and will go way above the call of duty to help customers in what ever manner she can. She is prompt, professional, knowledgeable, and concerned about my needs. I just know I love Dorothy and she is available for my service needs and know the need for referrals if necessary. Thank you Lexus of Cerritos for Dorothy Lunney. More

Jamie is always delightful to work with. Came in for new master key programming and recalls. It was great that Lexus gave me a free tank of gas. master key programming and recalls. It was great that Lexus gave me a free tank of gas. More