Lexus of Cerritos - Service Center

Sarah Ventresca is a very great service consultant, she updated me every little problem of my car while it in service. She has an excellent customer service skill. I'll recommend everyone in my family an updated me every little problem of my car while it in service. She has an excellent customer service skill. I'll recommend everyone in my family and friends that own a Lexus car or not, to go have their car service with Lexus of Cerritos because they have a great service consultant like Sarah Ventresca. Thanks Sarah. =) More

I have a 2005 Lexus 330rx and have been going to lexus of Cerritos since the purchase of my vehicle and Dorothy has been my representative. She is prompt, professional and very friendly. Because of her I w Cerritos since the purchase of my vehicle and Dorothy has been my representative. She is prompt, professional and very friendly. Because of her I would not go anywhere else to service my vehicle and when I buy a new lexus it will be at Lexus of Cerritos! Debby Eddy More

I have been a Lexus owner since 1990, starting in 2005 the love of my car, tripled when I met Dorothy Lunney. My service experience has been fantastic, Dorothy knows how to take of her customers. She is the love of my car, tripled when I met Dorothy Lunney. My service experience has been fantastic, Dorothy knows how to take of her customers. She is always enthusiastic, happy, friendly,caring and always a professional. I would never take my Lexus to any other dealer. Hats off to Dorothy and to Lexus proof you both care about "THE CUSTOMER" THANK YOU!!!!! More

Dorothy Lunney is a pleasure to work with. Courteous and professional every time I go in for service. I enjoy seeing her when I have my car serviced. professional every time I go in for service. I enjoy seeing her when I have my car serviced. More

Just purchased the car so this was the first time to the service area....staff was very helpful and informative! Lexus Courtesy shuttle is a great idea! I was dropped off at the mall and also retrieved when service area....staff was very helpful and informative! Lexus Courtesy shuttle is a great idea! I was dropped off at the mall and also retrieved when my car was finished, this really makes the time go by when waiting for car service. Jamie was great More

Dorothy is very friendly and is a pleasure to work with. She is always positive, helpful, and takes good care of me, when I take my car in for service. I would recommend Dorothy and Lexus of Cerritos. She is always positive, helpful, and takes good care of me, when I take my car in for service. I would recommend Dorothy and Lexus of Cerritos. More

I think Dorothy Lunney is the best rep I ever had. So helpful, friendly and helpful and always making sure you are important..You don't find many people like Dorothy Lunney. helpful, friendly and helpful and always making sure you are important..You don't find many people like Dorothy Lunney. More

Speedy service. Friendly. I strongly recommend Lexus of Cerritos to all Lexus owners for service especially from service advisor, Jaime Lee. Thumbs up for the service from the dealer and the service adviso Cerritos to all Lexus owners for service especially from service advisor, Jaime Lee. Thumbs up for the service from the dealer and the service advisor. More

Since 2003, I have taken my car for servicing to only one dealership and that's due to the excellent service I receive from Dorothy Lunney! From the beginning, she has taken care of me and I trust her recomm dealership and that's due to the excellent service I receive from Dorothy Lunney! From the beginning, she has taken care of me and I trust her recommendations as she always makes me feel she has my best interests in mind. I live much closer to another Lexus dealership, but I prefer to take my car to Lexus of Cerritos because of her. More

We became acquainted with Dorothy when we purchased our 2004 ES330 and more recently our 2009 GX470. Dorothy is the only service rep that we would consider doing business with. She is personable, interes 2004 ES330 and more recently our 2009 GX470. Dorothy is the only service rep that we would consider doing business with. She is personable, interested in her customers well being and always exceeds our expectations. Thank you Dorothy for being who you are. More