Lexus of Cerritos - Service Center

Dorothy is fast, professional and responsive! Not only did she provide exceptional service for my car, she gave my daughter snacks (from her private stash). did she provide exceptional service for my car, she gave my daughter snacks (from her private stash). More

Came in for 30,000 mile check. No waiting, Dorothy was on the drive and recognized me immediately, greeted me, and efficiently had me on my way. She gives the impression of being a caring person. Always a pl the drive and recognized me immediately, greeted me, and efficiently had me on my way. She gives the impression of being a caring person. Always a pleasure to work with her. More

Dorothy made my visit very pleasant. She offered a loaner car or a shuttle to the mall, which I opted for the shuttle to the mall. I was 30 minutes late for my appointment and she made me feel at ease. The car or a shuttle to the mall, which I opted for the shuttle to the mall. I was 30 minutes late for my appointment and she made me feel at ease. The driver, Dante, was terrific too. The nearest dealership to my house is in Glendale. Because of Dorothy and Dante, I do not mind driving to Cerritos for service. More

Dorothy has excellent customer service. I am very happy with service. She helped me understand what was going on with my car. She was very timely with completing service of car. with service. She helped me understand what was going on with my car. She was very timely with completing service of car. More

I have a 2008 Lexus es 350 I purchase my car at Lexus of cerritos every since I have been working with Dorothy Lunney She is an excellent, friendly, caring person to work with. Dorothy is The reason I k cerritos every since I have been working with Dorothy Lunney She is an excellent, friendly, caring person to work with. Dorothy is The reason I keep coming to Lexus of cerritos and I'm happy with the customer service More

Dorothy Lunney has always given me the greatest service. She goes above and beyond what is expected. I once was stranded and she had me picked up and taken to the Dealer. You are very lucky to have her re She goes above and beyond what is expected. I once was stranded and she had me picked up and taken to the Dealer. You are very lucky to have her represent Lexus, I would certainly recommend a Lexus to my friends due to Dorothy. More

I have been a Lexus owner since 1990, starting in 2005 the love of my car, tripled when I met Dorothy Lunney. My service experience has been fantastic, Dorothy knows how to take of her customers. She is the love of my car, tripled when I met Dorothy Lunney. My service experience has been fantastic, Dorothy knows how to take of her customers. She is always enthusiastic, happy, friendly,caring and always a professional. I would never take my Lexus to any other dealer. Hats off to Dorothy and to Lexus proof you both care about "THE CUSTOMER" THANK YOU!!!!! More

Sarah Ventresca is a very great service consultant, she updated me every little problem of my car while it in service. She has an excellent customer service skill. I'll recommend everyone in my family an updated me every little problem of my car while it in service. She has an excellent customer service skill. I'll recommend everyone in my family and friends that own a Lexus car or not, to go have their car service with Lexus of Cerritos because they have a great service consultant like Sarah Ventresca. Thanks Sarah. =) More

I have a 2005 Lexus 330rx and have been going to lexus of Cerritos since the purchase of my vehicle and Dorothy has been my representative. She is prompt, professional and very friendly. Because of her I w Cerritos since the purchase of my vehicle and Dorothy has been my representative. She is prompt, professional and very friendly. Because of her I would not go anywhere else to service my vehicle and when I buy a new lexus it will be at Lexus of Cerritos! Debby Eddy More

Dorothy Lunney is a pleasure to work with. Courteous and professional every time I go in for service. I enjoy seeing her when I have my car serviced. professional every time I go in for service. I enjoy seeing her when I have my car serviced. More