Lexus of Cerritos - Service Center

I've been coming to Lexus of Cerritos to have my RX300 serviced by Dorothy for years. I've always had excellent service done on my RX300 and would recommend Dorothy to all my friends. serviced by Dorothy for years. I've always had excellent service done on my RX300 and would recommend Dorothy to all my friends. More

Sarah Ventresca has always been friendly and helpful. She took the extra effort to allow me to talk to the mechanic so I can understand his recommendations. The other people at the dealership are also friend took the extra effort to allow me to talk to the mechanic so I can understand his recommendations. The other people at the dealership are also friendly and the waiting room is comfortable. I can connect my iPad and computer to their WiFi so I don't waste time while waiting. More

Sarah Ventresca is one of best service writers!!! An asset for Lexus. Also, Lette the young lady who gave me a rental car. Mike Dilbeck asset for Lexus. Also, Lette the young lady who gave me a rental car. Mike Dilbeck More

Miss Lunney is a great service advisor. I have been going to her for the past 8 + years. she is one of the reasons I go back to Lexus to her for the past 8 + years. she is one of the reasons I go back to Lexus More

Jamie Lee was the best!! He was courteous, prompt, explained the service. Because of Jamie I would not consider taking my car to another dealership for service. explained the service. Because of Jamie I would not consider taking my car to another dealership for service. More

I have purchased 2 vehicles from this dealership. Additionally, I receive service for my vehicles from this dealership. I will continue doing business with this dealership because they honest and th Additionally, I receive service for my vehicles from this dealership. I will continue doing business with this dealership because they honest and the service is outstanding. I do most of my business with Jamie Lee. In every instance he has been courteous and very knowledgable. He has always gone out of his way to ensure my expectations were met. I anticipate my next vehicle will be purchased from this dealership. More

I have dealt with Ms. Rangel on several issues and as always she resolves the issue in a very friendly and professional manner, she keeps me informed of the status of any issue I have had and she always always she resolves the issue in a very friendly and professional manner, she keeps me informed of the status of any issue I have had and she always come through with what she promises. I would definitely recommend your dealership and your professional employees. Thank You for excellent service Stephanie More

Lexus, the pursuit of perfection . . . well, I think I found perfection at Lexus of Cerritos. Every time I visit the dealership (whether for my car's scheduled maintenance or just to get a complimenta found perfection at Lexus of Cerritos. Every time I visit the dealership (whether for my car's scheduled maintenance or just to get a complimentary car wash), I am greeted as if I were visiting friends. Everyone is friendly and helpful. When it comes to my vehicle's scheduled maintenance, I know I'm in good hands with Jimmy Chuong. He takes the time to make sure I'm completely clear with what's going on with my car and cuts to the chase with what exactly my car needs to perform at its best. Tammy Rangel has been a godsend. There was a minor hiccup with my bluetooth pairing and she took the time to coordinate with the Bluetooth Valet representative to ensure all was handled within one visit. I know when ever I see her that she clearly cares for her clients and I'm happy to be one of them! More

I have been going to this dealership for service for the last 4 years. Sonia is my girl, she always takes care of me... Only suggests services that I truly need... and is mindful of budget when it comes to last 4 years. Sonia is my girl, she always takes care of me... Only suggests services that I truly need... and is mindful of budget when it comes to big ticket repairs. I did not buy my IS here... But when I do buy a new Lexus, Sonia would be one of the deciding factors in continuing my loyalty to this dealership. More

Brought my HS250h in to finish up a couple of leftover things needed when I bought it. Jeanie & the staff were great. Service was fast and well done. things needed when I bought it. Jeanie & the staff were great. Service was fast and well done. More