Lexus of Cerritos - Service Center

I have been a Lexus owner since 1990, starting in 2005 the love of my car, tripled when I met Dorothy Lunney. My service experience has been fantastic, Dorothy knows how to take of her customers. She is the love of my car, tripled when I met Dorothy Lunney. My service experience has been fantastic, Dorothy knows how to take of her customers. She is always enthusiastic, happy, friendly,caring and always a professional. I would never take my Lexus to any other dealer. Hats off to Dorothy and to Lexus proof you both care about "THE CUSTOMER" THANK YOU!!!!! More

Dorothy Lunney is a pleasure to work with. Courteous and professional every time I go in for service. I enjoy seeing her when I have my car serviced. professional every time I go in for service. I enjoy seeing her when I have my car serviced. More

Just purchased the car so this was the first time to the service area....staff was very helpful and informative! Lexus Courtesy shuttle is a great idea! I was dropped off at the mall and also retrieved when service area....staff was very helpful and informative! Lexus Courtesy shuttle is a great idea! I was dropped off at the mall and also retrieved when my car was finished, this really makes the time go by when waiting for car service. Jamie was great More

Dorothy is very friendly and is a pleasure to work with. She is always positive, helpful, and takes good care of me, when I take my car in for service. I would recommend Dorothy and Lexus of Cerritos. She is always positive, helpful, and takes good care of me, when I take my car in for service. I would recommend Dorothy and Lexus of Cerritos. More

I think Dorothy Lunney is the best rep I ever had. So helpful, friendly and helpful and always making sure you are important..You don't find many people like Dorothy Lunney. helpful, friendly and helpful and always making sure you are important..You don't find many people like Dorothy Lunney. More

Speedy service. Friendly. I strongly recommend Lexus of Cerritos to all Lexus owners for service especially from service advisor, Jaime Lee. Thumbs up for the service from the dealer and the service adviso Cerritos to all Lexus owners for service especially from service advisor, Jaime Lee. Thumbs up for the service from the dealer and the service advisor. More

Since 2003, I have taken my car for servicing to only one dealership and that's due to the excellent service I receive from Dorothy Lunney! From the beginning, she has taken care of me and I trust her recomm dealership and that's due to the excellent service I receive from Dorothy Lunney! From the beginning, she has taken care of me and I trust her recommendations as she always makes me feel she has my best interests in mind. I live much closer to another Lexus dealership, but I prefer to take my car to Lexus of Cerritos because of her. More

We became acquainted with Dorothy when we purchased our 2004 ES330 and more recently our 2009 GX470. Dorothy is the only service rep that we would consider doing business with. She is personable, interes 2004 ES330 and more recently our 2009 GX470. Dorothy is the only service rep that we would consider doing business with. She is personable, interested in her customers well being and always exceeds our expectations. Thank you Dorothy for being who you are. More

Lexus of Cerritos is a friendly and clean place to get your car serviced at. And Sarah Ventresca is my number one Service Rep. I've had others but none come close to the service that this lady provides. I your car serviced at. And Sarah Ventresca is my number one Service Rep. I've had others but none come close to the service that this lady provides. I look forward to getting my car service and even more I look to my chat with Ms. Sarah Ventresca "She's a crack up", I always leave her office with a nice laugh and feeling. There is another lady that's stole my heart at this dealership as well "Connie Richardson". I'm truely in love with this lady, she's sold me both my GS300. We communicated via phone and emails. One comment I will always keep close to me is when she told me one time via email that "I have something that I know you're going to like" she showed me an RED car... I turned and looked at her and then turn and looked at the car again...... Well that's the car I currently driving and I love it. I really appreciate both of you and you're my reason to continue at Lexus of Cerritos x:Sjordan More

Have been working with Jamie Lee at Lexus of Cerritos for years! He's always very informative and always does his best to try to help figure out the best thing to do with my car. The staff at the dealership years! He's always very informative and always does his best to try to help figure out the best thing to do with my car. The staff at the dealership are very friendly and welcoming. I would highly recommend taking your car to this dealership! More