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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
880 Reviews

880 Reviews of Lexus of Cerritos - Service Center

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March 13, 2012

Lexus of Cerritos is a friendly and clean place to get your car serviced at. And Sarah Ventresca is my number one Service Rep. I've had others but none come close to the service that this lady provides. I More

by sidifan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ventresca, Sarah Ventresca
March 12, 2012

Have been working with Jamie Lee at Lexus of Cerritos for years! He's always very informative and always does his best to try to help figure out the best thing to do with my car. The staff at the dealership More

by desireeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Lee, Jamie Lee
March 10, 2012

I took my Lexus in today for it's 60,000 mile service. Sarah Ventresca was the person who helped me.I had an appointment and Sarah saw me right on time. She has helped me in the past and she is always up More

by MsPisces55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ventresca, Sarah Ventresca
March 09, 2012

I have taken my 2005 Lexus 430 for my 20th service recently. Dorothy has been my service advisor for the majority of my visits and I cannot be more satisfied. Dorothy has a great personality and treat More

by bestpal23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney, Dorothy Lunney
March 09, 2012

Per usual Dorothy made a tedious chore painless and expediant. Always a joy to work with. Unfortunately, I got to Service after all the doughnuts were gone:( Keep up the great work. Camille More

by camillel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney , Dorothy Lunney
March 09, 2012

Sarah is the best, she has old fashioned customer service values & takes amazing care of her customers! Everyone in the dealership is really friendly & helpful! More

by msminassian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ventresca, Sarah Ventresca
March 08, 2012

Dorothy has provided outstanding service and is always very friendly. She really goes above and beyond to provide fantastic service. I have been going to Lexus of Cerritos for many years and will contin More

by stephaniechiordi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney, Dorothy Lunney
March 01, 2012

Quick, efficient, no hassle customer service. Brian Quick, efficient, no hassle customer service. Brian creates a friendly environment and always greets with a smile. I did not have an appointmen More

by is2502010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kim, Brian Kim
March 01, 2012

I have gone to several Lexus dealers and will always return to Cerritos. Dorothy has helped me the last 2 visits with friendly and outstanding service. The service has been complete and the cost has b More

by Wilma Herrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney, Dorothy Lunney
February 29, 2012

I would like to commend on all your Lexus employees, especially Sonia Mendoza, since my mother and I have been a Lexus customer she has been a great Lexus representative to work with. Always willing to More

by enurlth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia Mendoza, Sonia Mendoza
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