Lexus of Cerritos - Service Center

We became acquainted with Dorothy when we purchased our 2004 ES330 and more recently our 2009 GX470. Dorothy is the only service rep that we would consider doing business with. She is personable, interes 2004 ES330 and more recently our 2009 GX470. Dorothy is the only service rep that we would consider doing business with. She is personable, interested in her customers well being and always exceeds our expectations. Thank you Dorothy for being who you are. More

Lexus of Cerritos is a friendly and clean place to get your car serviced at. And Sarah Ventresca is my number one Service Rep. I've had others but none come close to the service that this lady provides. I your car serviced at. And Sarah Ventresca is my number one Service Rep. I've had others but none come close to the service that this lady provides. I look forward to getting my car service and even more I look to my chat with Ms. Sarah Ventresca "She's a crack up", I always leave her office with a nice laugh and feeling. There is another lady that's stole my heart at this dealership as well "Connie Richardson". I'm truely in love with this lady, she's sold me both my GS300. We communicated via phone and emails. One comment I will always keep close to me is when she told me one time via email that "I have something that I know you're going to like" she showed me an RED car... I turned and looked at her and then turn and looked at the car again...... Well that's the car I currently driving and I love it. I really appreciate both of you and you're my reason to continue at Lexus of Cerritos x:Sjordan More

Have been working with Jamie Lee at Lexus of Cerritos for years! He's always very informative and always does his best to try to help figure out the best thing to do with my car. The staff at the dealership years! He's always very informative and always does his best to try to help figure out the best thing to do with my car. The staff at the dealership are very friendly and welcoming. I would highly recommend taking your car to this dealership! More

I took my Lexus in today for it's 60,000 mile service. Sarah Ventresca was the person who helped me.I had an appointment and Sarah saw me right on time. She has helped me in the past and she is always up Sarah Ventresca was the person who helped me.I had an appointment and Sarah saw me right on time. She has helped me in the past and she is always up beat, cheerful and very helpful. I like the fact that she speaks to me like she knows me and she always ask about my business. I'm big on customer service and I respect people like Sarah who make you fell comfortable and stress free about leaving your car to be serviced. Thanks Sarah, see you next time! More

I have taken my 2005 Lexus 430 for my 20th service recently. Dorothy has been my service advisor for the majority of my visits and I cannot be more satisfied. Dorothy has a great personality and treat recently. Dorothy has been my service advisor for the majority of my visits and I cannot be more satisfied. Dorothy has a great personality and treats you like family. I enjoy taking my car in for service and will definitely buy another Lexus from Cerritos. More

Per usual Dorothy made a tedious chore painless and expediant. Always a joy to work with. Unfortunately, I got to Service after all the doughnuts were gone:( Keep up the great work. Camille expediant. Always a joy to work with. Unfortunately, I got to Service after all the doughnuts were gone:( Keep up the great work. Camille More

Sarah is the best, she has old fashioned customer service values & takes amazing care of her customers! Everyone in the dealership is really friendly & helpful! values & takes amazing care of her customers! Everyone in the dealership is really friendly & helpful! More

Dorothy has provided outstanding service and is always very friendly. She really goes above and beyond to provide fantastic service. I have been going to Lexus of Cerritos for many years and will contin very friendly. She really goes above and beyond to provide fantastic service. I have been going to Lexus of Cerritos for many years and will continue in the future. Thanks Dorothy!!! More

Quick, efficient, no hassle customer service. Brian Quick, efficient, no hassle customer service. Brian creates a friendly environment and always greets with a smile. I did not have an appointmen Quick, efficient, no hassle customer service. Brian creates a friendly environment and always greets with a smile. I did not have an appointment but a loaner vehicle was still available for me. Excellent service. Since I have to register to this website just to leave a review it would have probably been better just to do it at the dealership. One more log-in and password to remember. More

I have gone to several Lexus dealers and will always return to Cerritos. Dorothy has helped me the last 2 visits with friendly and outstanding service. The service has been complete and the cost has b return to Cerritos. Dorothy has helped me the last 2 visits with friendly and outstanding service. The service has been complete and the cost has been fair. It is a pleasant experience to visit such an accommodating dealership. Wilma Herrick More