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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
877 Reviews

877 Reviews of Lexus of Cerritos - Service Center

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February 04, 2012

The employee that worked with us was very wonderful. Not only was she extremely accommodating, but she was also very friendly. She took care of everything that we needed and gave us excellent service. More

by rgalano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney, Dorothy Lunney
February 04, 2012

I was very satisfied/happy with Dorothy's Great Customer Service. she is very friendly and care about her clients, for this reason I would come back to Lexus over and over again. Excellent Job!!!!! : ) More

by marioaavila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney, Dorothy Lunney
February 04, 2012

I would like to give Jeanie Williams, Customer Relations Mgr, a high five(5). Ms. Williams,is thoughtful,courteous, and really handle all of my service issues, in a professional and timely manner. K More

by secrecee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanie Williams, Jeanie Williams
February 03, 2012

Dorothy has always been very helpful but as with all dealerships, they could lower the prices. Having 3 Lexuses so far, it does add up. More

by miyamky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy, Sarah, Jamie, Dorothy Lunney, Sarah Ventresca
February 03, 2012

I've been coming here for over 10 years. Always good service and friendly people. It is a convenient location and a first class facility. More

by Jimbo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney, Dorothy Lunney
February 03, 2012

Ill admit I have serviced my car at other Lexus dealerships in the past, but since I brought my Lexus to Jamie at Cerritos Lexus, I wouldnt go anywhere else. Jamie is knowledgeable, efficient and h More

by ChangSun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Lee, Jamie Lee
February 03, 2012

Jamie lee is an exceptional service advisor that is willing to go to every limit to make sure every custermer is happy. He took the time to walk me back to my car and show me what and why the sevice wa More

by joejoe24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie lee, Jamie Lee
February 03, 2012

Mr. Lee is very thorough, respectful, and explains services performed. I am kind of a skeptic, and wanted to see parts that were replaced. He had his technician Joe bring the parts to his office. I wa More

by soulfulman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Lee, Jamie Lee
February 02, 2012

very good person i enjoyed dealing with when our car was do for service she may me feel conforable and welcome and sheb may thing easy to understand More

by DWIGHTGILBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorthy cunney, Dorothy Lunney
February 02, 2012

my lexus IS 250 is a great car, and i want to give lots of thanks to jeanie williams for her wonderful personality and caring heart for always paying attention to customers like me and also to let her know More

by Watjarin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanie Willams, Jeanie Williams
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