Lexus of Cerritos - Service Center

Customer Service is always important when dealing with the public, no matter what type of business. Jeanie Williams is the perfect example of customer SERVICE and any company would be lucky to have her. S the public, no matter what type of business. Jeanie Williams is the perfect example of customer SERVICE and any company would be lucky to have her. She is always helpful, professional and friendly. When and if you need to see her, she will do all she can to help solve your needs and then follow up. Lexus of Cerritos better hang on to her! Thanks Jeanie. More

It is a good dealer with a great enviroment. Every visit is welcoming and Dorothy is also such a wonderful person who makes every visit fun and easy. There is great food and drinks while your wait. is welcoming and Dorothy is also such a wonderful person who makes every visit fun and easy. There is great food and drinks while your wait. More

Dorothy is the best Service Adviser i've ever known. Her Knowledge of automotive industry and pay attention to detail will makes you feel stress free. Thanks Dorothy Knowledge of automotive industry and pay attention to detail will makes you feel stress free. Thanks Dorothy More

The dealer people are great. Dorothy Lunney is the best always with a smile. She is very helpful. The dealership does the best to provide reasonable price repairs. always with a smile. She is very helpful. The dealership does the best to provide reasonable price repairs. More

Dorthy lunney has been my service advisor for over 15 years and is the only reason why I keep buying a lexus for the third time! She is an outstanding service advisor!! years and is the only reason why I keep buying a lexus for the third time! She is an outstanding service advisor!! More

Dorothy is an excellent person. I have always worked with her. She is honest, explains everything clearly and have warm relation with her customer. I am always recommend her to my friends. Thanks Dorothy. her. She is honest, explains everything clearly and have warm relation with her customer. I am always recommend her to my friends. Thanks Dorothy. More

Dorothy made my sales experience quick, to the point and answered honestly. I appreciated that she did not try to push anything on me that I did not want and she was very understanding of the value of my ti answered honestly. I appreciated that she did not try to push anything on me that I did not want and she was very understanding of the value of my time. I would recommend anyone interested in buying a Lexus to work directly with Dorothy. She also was able to give me the best price and the exact car that I was after. More

Jamie is an outstanding individual & a great asset to this agency. Everyone is most helpful & eager to assist you in any way. I purchased my first Lexus 400 in 1990 & have been a loyual customer ever c this agency. Everyone is most helpful & eager to assist you in any way. I purchased my first Lexus 400 in 1990 & have been a loyual customer ever cinse, eventhough I moved 300 miles away, I still return for the called for services on my 430. More

I've been with Jamie Lee for many years for both my '02 IS and '04 RX. He has always shown the utmost interest in my concerns and issues. Recently I had some front end bushings done after the service T IS and '04 RX. He has always shown the utmost interest in my concerns and issues. Recently I had some front end bushings done after the service Tech found some broken bushings. After returning the free loaner car, Jamie took me back to the service bay and had the Tech show me the parts that were broken. That gave me confidence that the service people are looking out for all your cars needs. If something doesn't need changing, Jamie has also told me too. I've been with Lexus of Cerritos since I've purchased my cars. Great sales staff, clean waiting room, loaner cars and good reliable service. More

Everyone involved in this standard service visit, but especially Mr. Lee, was cordial, competent, and prompt. His commitment to the customer is clear, and I certainly appreciated it. especially Mr. Lee, was cordial, competent, and prompt. His commitment to the customer is clear, and I certainly appreciated it. More