Lexus of Cerritos - Service Center

Sonia has serviced my Is250 since I purchased it! She has always done a wonderful job keeping me informed and its never been a hassle. I love going to Sonia for my service, I actually look forward to visitin always done a wonderful job keeping me informed and its never been a hassle. I love going to Sonia for my service, I actually look forward to visiting Lexus of Cerritos because of her =) More

I bought my Lexus from this dealership and ever since the service people and the staf have been very cordial, polite and try their best to make sure that customer care is of the highest order. Jimmy has been service people and the staf have been very cordial, polite and try their best to make sure that customer care is of the highest order. Jimmy has been very helpful in taking care of the mechanical problems and best solutions needed at a reasonable cost. I shall not hesitate to recommend him to my othe Lexus owning frineds to look for him for their service requirements. He has been unassuming and willing to help at the earliest. I appreciate the dealership to have such people on their staff to continue this dealership in the forefront of the Industry. Madhusoodan H. Bhatt. More

I'm a new Lexus owner. Each time I've had to have service Dorothy was my consultant and each time I've had a excellent experience. She makes everything easy. She makes you feel so comfortable and at ease. Ke Dorothy was my consultant and each time I've had a excellent experience. She makes everything easy. She makes you feel so comfortable and at ease. Keep up the great work Dorothy. More

I have worked with Jamie over the years with several different vehicles, he know his business and always has my cars done on time and clean when i pick them up. It has been a pleasure working with him, different vehicles, he know his business and always has my cars done on time and clean when i pick them up. It has been a pleasure working with him, would recommend him to anyone needing work on thier Lexus. More

Jaime Lee is the best service representative I have ever worked with. He is always very courteous, friendly and extremely helpful. I continue to use this dealership for servicing because of the level of se worked with. He is always very courteous, friendly and extremely helpful. I continue to use this dealership for servicing because of the level of service he exemplifies. More

I have worked with Jamie on the two visits I have had with this dealer and he is exceptional. I am always a little reluctant of Dealer Service Centers, but Jamie made it clear he was there for good cust with this dealer and he is exceptional. I am always a little reluctant of Dealer Service Centers, but Jamie made it clear he was there for good customer service and to make sure I was satisfied with my visit. I was..on both occasions. He identified the work that he recommended and then did not push but worked with me to identify what I wanted done and he was pleasant and ensured I was satisfied. Everyone should work with Jamie. Of all the dealerships I have ever worked with, this experience and Janmie are by far the best. More

My overall experience was great because I paid the price I was initailly quoted by Ms.Mendoza and my car was ready within the time frame. I was initailly quoted by Ms.Mendoza and my car was ready within the time frame. More

Sonia has been extremely courteous and timely in her response. She goes above her responsibilities to keep me satisfied with service experience. She is always friendly and smiling. Would highly recommen response. She goes above her responsibilities to keep me satisfied with service experience. She is always friendly and smiling. Would highly recommend her! More

Sonia Mendoza, was great, very helpful, she is the best, SHE IS HELPS ME ALL THE TIME I WOULD NOT GO TO ANY ONE ELSE. SHE IS HELPS ME ALL THE TIME I WOULD NOT GO TO ANY ONE ELSE. More

Sonia Mendoza is such a wonderful person. I'm so glad she waited on me when I came in. From now on I am going to ask for her directly. She's a valuable employee. I sure hope you appreciate her. I sure do! N waited on me when I came in. From now on I am going to ask for her directly. She's a valuable employee. I sure hope you appreciate her. I sure do! Nanci VeSota More