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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
876 Reviews

876 Reviews of Lexus of Cerritos - Service Center

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September 28, 2024

Dorothy is great when it comes to taking care of her customers. I always look forward to coming back to work with her. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
Report | Print
Oct 02, 2024 -

Lexus of Cerritos responded

Hello Kevin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 28, 2024

Thank you Sal for your kind service! Always happy with your customer service l here in Cerritos, CA More

by Flory R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal C
Report | Print
Oct 05, 2024 -

Lexus of Cerritos responded

Hi Flory, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2024

Gracias Sal por su servicio al cliente y por su amabilidad en la ciudad de Cerritos, CA More

by Rivaselectricservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal C
Report | Print
Oct 05, 2024 -

Lexus of Cerritos responded

Hola, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! No dudes en comunicarte con nosotros si hay algo más que podamos hacer por ti.

September 28, 2024

I had to wait for parts department to gather my order but while I waited Génesis had a great conversation with me and made the experience much nicer. Also received great service from parts department. Thank More

by lizzy2200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Génesis, Brian
Report | Print
Oct 02, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 28, 2024

Brian is awesome, helped us with a big smile & great service, thank you for making us so special More

by mirza4mla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian castolo
Report | Print
Oct 05, 2024 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2024

Tony is the best service advisor - he always goes above and beyond to help. I truly appreciate his help. More

by svaesq
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turcios
Report | Print
Oct 02, 2024 -

Lexus of Cerritos responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 27, 2024

I had such a great experience at Lexus of Cerritos. Aurora was my service advisor and she was amazing! She helped with all my questions and updated me through out the service! When my vehicle was ready More

by Marie P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurora Echauri
Report | Print
Oct 02, 2024 -

Lexus of Cerritos responded

Hello Marie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 27, 2024

I like coming here because people are friendly. Amanda helped me this last service and she was awesome and transparent. More

by Antoineduhhh
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Oct 02, 2024 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 27, 2024

Everything went well we appreciate everything that Lexus of cerritos doest help out thank you More

by aturcios93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony turcios
Report | Print
Oct 02, 2024 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 26, 2024

Dorothy helped me this service visit and was Amazing, Brianna also helped me get cashed out and service was great. More

by Rich9nette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
Report | Print
Sep 29, 2024 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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