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Lexus of Chandler

Chandler, AZ

4.8
316 Reviews

7430 W Orchid Lane

Chandler, AZ

85226

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Showing 316 reviews

December 13, 2022

We had a great car buying experience, which for us has been rare. Our salesman, Zac Carpenter is a sales professional who puts customer service at the highest level. We would buy from him and this dealers More

by Austinrdr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Carpenter, online sales
Dec 15, 2022 -

Lexus of Chandler responded

Hello and thank you for your amazing five-star review of your experience with our Sales Team. We appreciate your business at Lexus of Chandler and welcome you back anytime!

December 09, 2022

The salesman, service staff, and finance staff were very pleasant and helpful. I’m very happy with the car I bought and enjoyed all my contact with Lexus of Chandler staff. More

by Anita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Lopez, Joe Rickoff, Toddy Levy
Dec 10, 2022 -

Lexus of Chandler responded

Anita, we appreciate you leaving us a perfect rating. We are pleased to know that your experience at Lexus of Chandler was pleasant and accommodating. Enjoy your new ride.

November 17, 2022

Thank you I’m very happy with the LEXUS ls 500 thanks again for everything More

by silverbullets_ofl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerry
Nov 21, 2022 -

Lexus of Chandler responded

Greetings! Providing 5-star service is our top priority. We're happy to see by your rating that you received just that while visiting us at Lexus of Chandler.

Nov 21, 2022 -

Lexus of Chandler responded

Greetings! Providing 5-star service is our top priority. We're happy to see by your rating that you received just that while visiting us at Lexus of Chandler.

September 28, 2022

I have a very qualified service person named Dax Wood. It’s an especially comfortable place to wait for service. I’ve been having my car cared for at Chandler Lexus for years and don’t plan on changing. More

by Kmllo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dax Wood, Sam Ladd
Sep 29, 2022 -

Lexus of Chandler responded

Hi Kmllo, thank you for taking the time to leave a 5-star review for us at Lexus of Chandler. We're happy we could meet your expectations. Our team is available should you require any extra help.

September 27, 2022

We had a great experience working with Sam Ladd. He kept us abreast of the status of the vehicle we wanted and unlike other dealerships Lexus of Chandler was honest and upfront. More

by rgriffingolden
Recommend Dealer
Yes
Employees Worked With
Sam Ladd
Sep 29, 2022 -

Lexus of Chandler responded

Lexus of Chandler is happy to earn this rating because you had such a superb encounter with our employees. I so very appreciate your writing this positive recommendation. Thanks for your patronage.

September 20, 2022

Dealer had the car I wanted on a train. Working closely, they made the timely purchase happen. Couldn’t have had better service! More

by Kheberer.kathy60
Recommend Dealer
Yes
Employees Worked With
Joe Rickoff, Moumen Alami
Sep 21, 2022 -

Lexus of Chandler responded

Hello, It pleases us to know that our team could meet your expectations. Enjoy your purchase and we appreciate your business. Thank you for choosing Lexus of Chandler and we hope to continue to assist with all of your future automotive needs.

September 03, 2022

Very easy to work with and did not use high-pressure sales tactics. Worked with us to meet our needs and moved the process along so it would not be an all-day affair. More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sang Kingsley, Jordan Rosser
Sep 05, 2022 -

Lexus of Chandler responded

Hi, Michael, we're so pleased to learn that our Sales Team was able to professionally expedite your car-buying process and deliver a hassle-free experience. Your excellent review of the ease of service you received at Lexus of Chandler is greatly appreciated.

August 18, 2022

Our car buying experience at Lexus of Chandler was wonderful. If you want a great no-pressure salesman, ask for Joe Rickoff. We told Joe the model and color of Lexus we wanted, and he found one for More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rickoff
Aug 23, 2022 -

Lexus of Chandler responded

We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future at Lexus of Chandler.

Aug 23, 2022 -

Lexus of Chandler responded

We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future at Lexus of Chandler.

August 12, 2022

Very easy to work with, very responsive, very happy with my vehicle and with the whole buying experience. Sam Ladd was great!! More

by LLD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ladd
Aug 15, 2022 -

Lexus of Chandler responded

Hello, our team here at Lexus of Chandler is so proud to serve you. Thank you for this excellent review.

August 10, 2022

Very professional and not pushy, made you feel valued as a customer. Made the overall experience terrific! More

by Patriotman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rosser
Aug 10, 2022 -

Lexus of Chandler responded

We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future!

Aug 10, 2022 -

Patriotman responded

Definitely will be using this great dealership again in the future and recommending any friends and family looking for a Lexus!

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