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Lexus of Chandler

Chandler, AZ

4.9
280 Reviews

7430 W Orchid Lane

Chandler, AZ

85226

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Showing 280 reviews

August 29, 2020

THANKS Gene! If you are in Phoenix and are in the market for a new Lexus, don't waste your time at other dealers. Go straight to Chandler and get the car you want for a fair price. Hassle free. More

by psuengr1980
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Penna
April 04, 2020

I had the pleasure of working with Gene Penna over at Lexus of Chandler. He made the buying process easy and now I am driving an amazing 2020 IS 300 and absolutely love it! Everybody has been great and I More

by Hawkmarye
Recommend Dealer
Yes
Employees Worked With
Khara Demauro, Gene Penna
Apr 04, 2020 -

Lexus of Chandler responded

Congrats on your 2020 IS 300. We will be sure to thank Gene for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 15, 2020

The follow up service Gene Pena has given me from the Lexus of Chandler Dealership has been so appreciative. He does a great job taking special care of his customers! More

by Paula Warren
Recommend Dealer
Yes
Employees Worked With
Gene Penna
Mar 16, 2020 -

Lexus of Chandler responded

Thank you for the positive feedback, Paula! We are happy to know that you had a good experience with us and with the help of Gene! We appreciate your business and we are always here to help!

February 22, 2020

Gene was an absolute pleasure to work with. I appreciate the extra effort to get another similar car from out of state once the news of a recall on the one vehicle i intended time purchase came t More

by mac6440az
Recommend Dealer
Yes
Employees Worked With
Gene Penna
Feb 23, 2020 -

Lexus of Chandler responded

Thank you so much for your great feedback for Gene. Congratulations on your car! We're overjoyed to know of your satisfaction. Thanks for the recommendation and see you again.

February 15, 2020

Great experience! This was the most pleasurable, hassle-free car buying experience I have ever had. Gene was thorough, helpful, professional and low-key. He didn't "sel More

by randy.boggess1940
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khara Demauro, Gene Penna
Feb 15, 2020 -

Lexus of Chandler responded

Congratulations on your new purchase, Randy. We are very happy to see that you enjoyed your experience with Gene. We will let him know that you enjoyed your visit. Let us know if there are any other needs that we can meet and have a great day.

February 12, 2020

An overall pleasant experience in my purchase of a used certified Lexus product. The follow-up and effort to respond to questions was excellent and appreciated. More

by sgborst
Recommend Dealer
Yes
Employees Worked With
Khara Demauro, Gene Penna
Feb 12, 2020 -

Lexus of Chandler responded

Hi there, thanks for the great review! We're glad to hear your experience with our team was positive. We are here anytime you need help.

February 11, 2020

Gene was very professional and efficient. He made buying my new vehicle an easy and straightforward process. I highly recommend Gene on your new purchase. More

by N
Recommend Dealer
Yes
Employees Worked With
Gene Penna
Feb 12, 2020 -

Lexus of Chandler responded

It's a joy to know of Gene's outstanding experience. Thank you so much for your recommendation. See you again in the future!

February 09, 2020

Best Car Buying Experience Yet Gene went above and beyond to make sure that we were satisfied with our purchase. Rather than rushing to complete a transaction, he was straightforwa More

by juliaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Penna
Feb 09, 2020 -

Lexus of Chandler responded

Julia, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Gene went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new Lexus! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

January 23, 2020

The buying process went well. Everyone was polite, friendly and straightforward. The negotiation was amiable and there was no pressure to buy. The expectation set by Gene was pretty much in keeping wi More

by Darrelh
Recommend Dealer
Yes
Employees Worked With
Toddy Levy, Joe Rickoff, Gene Penna
Jan 23, 2020 -

Lexus of Chandler responded

That's great to hear, Darrel! We're glad to know that our team exceeded your expectations with their pressure-free and personable service. Congratulations on your purchase!

January 19, 2020

My service with Daniel was outstanding. He was thorough and explained everything the vehicle needed in detail. I didn’t have to wait long either. More

by Violetthomas
Recommend Dealer
Yes
Employees Worked With
Daniel Morales
Jan 20, 2020 -

Lexus of Chandler responded

Thank you for allowing us to maintain your vehicle, Violet. Daniel will enjoy your feedback. We hope to see you again soon.

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