Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Chandler
Chandler, AZ
314 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 314 reviews
September 26, 2020
My car shopping experience at Lexus of Chandler was wonderful! Gene Penna, my salesperson, made this possible.His friendly, easy going ways, and his warm sense of humor made me feel welcomed from the s wonderful! Gene Penna, my salesperson, made this possible.His friendly, easy going ways, and his warm sense of humor made me feel welcomed from the start. He introduced me to various people which also made me feel welcomed and special. He gave me the feeling that he simply wanted to give me all the information and all the time that I needed to choose the best car for me. I knew I could trust Gene to be honest and that he was a good person. He was doing his job, but he seemed to care. And he proved this in many ways. I especially appreciated in how he made sure that the detailing was done to my exact satisfaction. He knew that the detailing was important to me. I also appreciated his patience in teaching me about the many features of my car, especially the safety ones and including the technology. When I came to get my car, he couldn't have made me feel more special. It was the greatest car buying experience that I ever had! Gene knew I wanted a car that i would love. I do, and I think in part, it's because of the wonderful experience I had. I'm proud to be a part of the Lexus of Chandler family! Thank you Gene! Donna Clark More
by Donna
Employees Worked With
Gene Penna
September 25, 2020
Gene was very polite and professional. It was pleasant experience in my purchase of a used certified Lexus product. The follow-up call to check on me was nice and appreciated. Good luck, Gene! experience in my purchase of a used certified Lexus product. The follow-up call to check on me was nice and appreciated. Good luck, Gene! More
by Mahnaz Pourian
Employees Worked With
Gene Penna
September 23, 2020
The experience was top notch and professional from our first call to walking out the door with our new car. The dealership made our financing very simple and Toddy was very easy to complete paperwork. first call to walking out the door with our new car. The dealership made our financing very simple and Toddy was very easy to complete paperwork. More
by mmautz1
Employees Worked With
Randy. GM. , Gene Penna, Gene Penna, Toddy Levy
September 23, 2020
Enjoyed the entire experience. Everyone at Lexus of Chandler was professional and top notch. I would recommend this dealership to anyone interested in purchasing a Lexus. Chandler was professional and top notch. I would recommend this dealership to anyone interested in purchasing a Lexus. More
by rpmphilo
Employees Worked With
Gene Penna, Toddy Levy
August 29, 2020
THANKS Gene! If you are in Phoenix and are in the market for a new Lexus, don't waste your time at other dealers. Go straight to Chandler and get the car you want for a fair price. Hassle free. for a new Lexus, don't waste your time at other dealers. Go straight to Chandler and get the car you want for a fair price. Hassle free. More
by psuengr1980
Employees Worked With
Gene Penna
April 04, 2020
I had the pleasure of working with Gene Penna over at Lexus of Chandler. He made the buying process easy and now I am driving an amazing 2020 IS 300 and absolutely love it! Everybody has been great and I Lexus of Chandler. He made the buying process easy and now I am driving an amazing 2020 IS 300 and absolutely love it! Everybody has been great and I would definitely recommend both Gene and Lexus of Chandler! More
by Hawkmarye
Employees Worked With
Khara Demauro, Gene Penna
March 15, 2020
The follow up service Gene Pena has given me from the Lexus of Chandler Dealership has been so appreciative. He does a great job taking special care of his customers! Lexus of Chandler Dealership has been so appreciative. He does a great job taking special care of his customers! More
by Paula Warren
Employees Worked With
Gene Penna
February 22, 2020
Gene was an absolute pleasure to work with. I appreciate the extra effort to get another similar car from out of state once the news of a recall on the one vehicle i intended time purchase came t appreciate the extra effort to get another similar car from out of state once the news of a recall on the one vehicle i intended time purchase came to light. And then the extra effort again when I expressed interest in a car in the showroom. Very happy with my car, the experience and especially Gene! Others that i was in contact with were wonderful as well! I would recommend anyone looking for a vehicle to contact Gene at Chandler Lexus! More
by mac6440az
Employees Worked With
Gene Penna
February 15, 2020
Great experience! This was the most pleasurable, hassle-free car buying experience I have ever had. Gene was thorough, helpful, professional and low-key. He didn't "sel This was the most pleasurable, hassle-free car buying experience I have ever had. Gene was thorough, helpful, professional and low-key. He didn't "sell" me a car--I "bought" it ! Thanks, Gene-- Randy Boggess More
by randy.boggess1940
Employees Worked With
Khara Demauro, Gene Penna
February 12, 2020
An overall pleasant experience in my purchase of a used certified Lexus product. The follow-up and effort to respond to questions was excellent and appreciated. certified Lexus product. The follow-up and effort to respond to questions was excellent and appreciated. More
by sgborst
Employees Worked With
Khara Demauro, Gene Penna
