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Lexus of Chandler

Chandler, AZ

4.8
316 Reviews

7430 W Orchid Lane

Chandler, AZ

85226

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Showing 316 reviews

February 15, 2020

Great experience! This was the most pleasurable, hassle-free car buying experience I have ever had. Gene was thorough, helpful, professional and low-key. He didn't "sel More

by randy.boggess1940
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khara Demauro, Gene Penna
Feb 15, 2020 -

Lexus of Chandler responded

Congratulations on your new purchase, Randy. We are very happy to see that you enjoyed your experience with Gene. We will let him know that you enjoyed your visit. Let us know if there are any other needs that we can meet and have a great day.

February 12, 2020

An overall pleasant experience in my purchase of a used certified Lexus product. The follow-up and effort to respond to questions was excellent and appreciated. More

by sgborst
Recommend Dealer
Yes
Employees Worked With
Khara Demauro, Gene Penna
Feb 12, 2020 -

Lexus of Chandler responded

Hi there, thanks for the great review! We're glad to hear your experience with our team was positive. We are here anytime you need help.

February 11, 2020

Gene was very professional and efficient. He made buying my new vehicle an easy and straightforward process. I highly recommend Gene on your new purchase. More

by N
Recommend Dealer
Yes
Employees Worked With
Gene Penna
Feb 12, 2020 -

Lexus of Chandler responded

It's a joy to know of Gene's outstanding experience. Thank you so much for your recommendation. See you again in the future!

February 09, 2020

Best Car Buying Experience Yet Gene went above and beyond to make sure that we were satisfied with our purchase. Rather than rushing to complete a transaction, he was straightforwa More

by juliaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Penna
Feb 09, 2020 -

Lexus of Chandler responded

Julia, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Gene went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new Lexus! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

January 23, 2020

The buying process went well. Everyone was polite, friendly and straightforward. The negotiation was amiable and there was no pressure to buy. The expectation set by Gene was pretty much in keeping wi More

by Darrelh
Recommend Dealer
Yes
Employees Worked With
Toddy Levy, Joe Rickoff, Gene Penna
Jan 23, 2020 -

Lexus of Chandler responded

That's great to hear, Darrel! We're glad to know that our team exceeded your expectations with their pressure-free and personable service. Congratulations on your purchase!

January 19, 2020

My service with Daniel was outstanding. He was thorough and explained everything the vehicle needed in detail. I didn’t have to wait long either. More

by Violetthomas
Recommend Dealer
Yes
Employees Worked With
Daniel Morales
Jan 20, 2020 -

Lexus of Chandler responded

Thank you for allowing us to maintain your vehicle, Violet. Daniel will enjoy your feedback. We hope to see you again soon.

January 08, 2020

Angie is so nice, helpful and professional. It was a good experience. They washed my car and had it ready when they said it would be done. More

by Kathi
Recommend Dealer
Yes
Employees Worked With
Angie in Service
Jan 09, 2020 -

Lexus of Chandler responded

Kathi, thanks for allowing us to assist you. We are glad to see that you enjoyed your experience. Angie will be given your feedback. Have an amazing day.

January 04, 2020

Gene is OUTSTANDING!!! Gene made the entire process smooth and provided superior service. I'd highly recommend him and Lexus of Chandler. A 5-star team! More

by GerriD
Recommend Dealer
Yes
Employees Worked With
Davis Hoyt,, Khara Demauro, Gene Penna
Jan 05, 2020 -

Lexus of Chandler responded

Thanks for your outstanding comments about Gene's great care. We are sure he'll appreciate the recommendation and our team welcomes you again. Let us know if we can do anything else for you!

January 01, 2020

Great Experience! We visited Lexus of Chandler on 12/28/19 to look at.a preowned RAV4 Limited and ended up going home with a pristine 2017 Lexus NX200t SUV! We dealt More

by becker7973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Willis, Travis
Jan 01, 2020 -

Lexus of Chandler responded

Thank you for the wonderful review! We're so happy to see that Mike's outstanding service led you to the perfect vehicle! Congratulations on your new Lexus NX200t; we look forward to your next visit!

December 22, 2019

Dax my service specialist has been extremely helpful and professional, on the phone and at the dealership. I can’t believe that he’s been with you all for as many years as he has, he is so on top of his gam More

by Humphrey
Recommend Dealer
Yes
Employees Worked With
Khara Demauro
Dec 23, 2019 -

Lexus of Chandler responded

Humphrey, thank you so much for taking the time to share your feedback. It's a delight to see that Dax was so helpful. He's a wonderful team member and we're lucky to have him. Let us know if we can do anything else for you!

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