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Lexus of Chandler

Chandler, AZ

4.8
316 Reviews

7430 W Orchid Lane

Chandler, AZ

85226

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Showing 316 reviews

December 20, 2019

My experience at Chandler Lexus as professional, personal and incredibly honest. Gene and the staff were knowledgeable and found the right car for me at the right price. I felt there knowing I made the right More

by coachbarela
Recommend Dealer
Yes
Employees Worked With
Khara Demauro, Gene Penna
Dec 21, 2019 -

Lexus of Chandler responded

Congratulations on your new 350! Gene and the team will be thrilled to learn that you are satisfied with your experience and are recommending their services. Let us know if any questions or concerns arise.

December 16, 2019

Excellent customer service and the service was fast for a Saturday! I would come here again. Greg was very friendly and polite. He also arranged for a Lyft to pick me up. More

by Lucy
Recommend Dealer
Yes
Employees Worked With
Gregory
Dec 16, 2019 -

Lexus of Chandler responded

Lucy, we are so glad to learn of your excellent experience working with Greg. Thank you so much for taking the time to share your feedback and please let us know if we can do anything else for you. Our team welcomes you again!

December 08, 2019

Angie is awesome! She replaced Dan Darling who was also great! I get great treatment At Lexus of Chandler. I almost always get a Lexus loaner car and that’s a nice thing too. More

by Attyaxe
Recommend Dealer
Yes
Employees Worked With
Angie
Dec 09, 2019 -

Lexus of Chandler responded

Hi, Thank you for taking the time to share your awesome experience with Angie! We're ecstatic to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 06, 2019

Scheduling was easy, the lounge is spacious and full of snacks and drinks. Service was great and fast! Dax went the extra mile to call the dealership in California to determine what my warranty covered. More

by wendywitharedpen
Recommend Dealer
Yes
Employees Worked With
Dax Wood
Dec 07, 2019 -

Lexus of Chandler responded

We'll be sure to thank Dax for providing you with such great care. Thank you so much for taking the time to share your feedback about our services and amenities. Let us know if we can do anything else. Our team welcomes you again!

November 29, 2019

I have just moved to Arizona and my vehicle needed quite a bit of maintenance. I was very fortunate to be greeted by Angie Benjamin (who by the way is a total asset to your dealership). Angie was extre More

by Patricia Magee
Recommend Dealer
Yes
Employees Worked With
Angie Benjamin
Nov 29, 2019 -

Lexus of Chandler responded

We are definitely very lucky to have Angie on our team. Thank you so much for taking the time to share your thoughts about your service experience. We look forward to assisting you again, Patricia!

November 26, 2019

I can’t say enough good about my Service Advisor Danny Morales is such a straight shooter and I feel is very honest. As a single woman, I need to be able to trust my car and people who service my car More

by Lymixx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Morales
Nov 26, 2019 -

Lexus of Chandler responded

Thank you for the great review! We are so happy to hear that Danny's honest and trustworthy service has earned your recommendation. You're welcome back at any time.

November 22, 2019

I was hesitant to go through what I thought would be the typical car purchasing ordeal, but Miguel, Davis, Misty,and,not sure of financial ladie's name at Lexus of Chandler, all made it a rather painless, a More

by Pam
Recommend Dealer
Yes
Employees Worked With
listed in review
Nov 23, 2019 -

Lexus of Chandler responded

Pam, thank you for trusting us to meet your needs. Congratulations on your new vehicle. Our team is always eager to assist you. We hope that you will consider us for all of your future needs. Have an amazing weekend.

November 09, 2019

BEST Dealership around! Would highly recommend to anyone looking to purchase a new or used vehicle. The sales department was great but the service we received after purchasi More

by julgeo16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lopez
Nov 09, 2019 -

Lexus of Chandler responded

Hi there, thank you for the great review! We are pleased to hear Greg has given you exceptional service. It was truly a pleasure working with you. We hope to see you in the future!

October 27, 2018

Lexus of Candler From the moment, I walked into Lexus of Chandler I could tell this was going to be an unusual car buying experience. The vehicle I was interested in w More

by GM55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ladd, Jeffery Horton , Gene Penna
Oct 28, 2018 -

Lexus of Chandler responded

Hello, It is so great to hear about your experience, and thank you for sharing. We are happy to have earned your 5-stars, and we will make sure our team sees your wonderful feedback. It was such a pleasure having and, and thanks for being such a great customer. We wish you all the best, and come back to see us anytime!

August 29, 2018

AWFUL - BEWARE Before you sign anything better review everything take it to a lawyer this place is awful ! Do not go there! I will tell everyone it was the wors More

by Jj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric and Stephanie Aweful, Gene Penna
Aug 30, 2018 -

Lexus of Chandler responded

JJ, I am very sorry that you found the wording on the contracts, not to your liking and the application for the extended service agreement. We wish you all the best in your auto search. If there is anything else that Lexus of Chandler could do for you please reach out to me at my email rusery@penskeautomotive.com. Thanks for giving us the opportunity to work with you. Randy

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