Lexus of Chandler
Chandler, AZ
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We recently purchased a new RX350 and this was the best car buying experience we ever had. Lisa was great and she made both my wife and myself feel very comfortable and at ease. No high pressure sales tact car buying experience we ever had. Lisa was great and she made both my wife and myself feel very comfortable and at ease. No high pressure sales tactics. She worked with us to find the car with the options and color we wanted. The out the door price was also a lot better than expected. We definitely recommend this dealer and sales staff. More
I wasn't too sold on buying a Lexus and really didn't want to buy but because Lisa Neforas was so professional and helpful. She was extremely sensitive to my situation and made me extremely comfortable. want to buy but because Lisa Neforas was so professional and helpful. She was extremely sensitive to my situation and made me extremely comfortable. With all of her knowledge of the Lexus, it was easy to buy a vehicle from her. I thank her for being there for me at the right time! I will absolutely refer any of my friends to her. More
As a woman I usually dread buying a car because most auto sales people try to smooth talk you, talk down to you, and/or try to tell you what you need and/or want instead of listening to you. Lisa Neforas and sales people try to smooth talk you, talk down to you, and/or try to tell you what you need and/or want instead of listening to you. Lisa Neforas and the rest of the staff did the exact opposite making this a very enjoyable experience. Lisa was extremely professional, helpful and patient. Never once did I feel pressured into my purchasing decision, which I happened to get at an amazing deal. I highly recommend buying from Lisa Neforas and Lexus of Chandler, and I would definitely purchase from them again. More
I visited 3 other dealerships (Lexus and non Lexus) and couldn't figure how why it was so hard to get a straight up price on a new car. I can't think of anything I enjoy less than spending my day feeling l couldn't figure how why it was so hard to get a straight up price on a new car. I can't think of anything I enjoy less than spending my day feeling like I'm getting ripped off, pressured to buy expensive add-on's I don't even want. I decided to go to Lexus of Chandler because they offer a 60-minute express checkout - how cool is that? I met Anthony Valenti, found the car I wanted and he hustled to complete the process ("booked", I think he called it!). At the end of 60 minutes, I was waiting on the car to be washed. No haggling, no hassle, outstanding! Have already referred him to others. More
Anthony and Farad were very professional and efficient in the manner in which they assisted me. Anthony clearly explained to what my options were. He showed me how everything worked inside the car. He als the manner in which they assisted me. Anthony clearly explained to what my options were. He showed me how everything worked inside the car. He also explained to me what my options were, including the price of the car. Farad, worked with the Finance Company and got me approved. The result, I acquired the 2011 Lexus RX350. This was done in a short period of time. More
I recently purchased my 4th Lexus from Anthony Valenti at Lexus of Chandler. Consistent with my previous experiences, buying a car from Anthony was pain free and quite enjoyable. He was extremely knowledge Lexus of Chandler. Consistent with my previous experiences, buying a car from Anthony was pain free and quite enjoyable. He was extremely knowledgeable about the car in which I was interested and helped me through the entire purchase process (including having several custom wheels options delivered to the dealership for me to consider). He displayed excellent customer service, through attentiveness and responsiveness. Our price negotiation was fair, ethical and completely open. After the deal was closed, due to a travel conflict, I was unable to take delivery of my vehicle. Anthony volunteered to graciously deliver the vehicle directly to my house. I highly recommend Anthony and Lexus of Chandler for your next vehicle. More
Great guy and easy to work with. This is my 2nd Lexus buy and these guys are great! Some sales folks are hard to deal with but Tony catered to every need. The service department is excellent and I kn buy and these guys are great! Some sales folks are hard to deal with but Tony catered to every need. The service department is excellent and I know that you will get treated well. Most of your time is spent after the sale so you always want a great service crew. More
Dave was very professional and responsive. He was very thorough in his presentation and introduced me to all the key personnel. The experience went as smoothly as any car buying experience that I've had. thorough in his presentation and introduced me to all the key personnel. The experience went as smoothly as any car buying experience that I've had. I wouldn't hesitate to refer any friends to Dave. More
Buying this Lexus was truly a wonderful experience. We usually do not like purchasisng cars because it always seems to be a chore. Everyone at the dealership was extremely helpful and were able to explai usually do not like purchasisng cars because it always seems to be a chore. Everyone at the dealership was extremely helpful and were able to explain everything to us from the financial end to explaining how to use everything in the car. More
Each time I have my SUV maintained at Lexus of Chandler the service is excellent. The staff are all very friendly and professional, the estimated cost is accurate, and the vehicle is finished when promise the service is excellent. The staff are all very friendly and professional, the estimated cost is accurate, and the vehicle is finished when promised. Regardless if one gets a loaner vehicle or waits the process is painless as the loaner agents work quickly and the lounge is equipped with the facilities to do whatever you want - work or relax. More