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Lexus of Chandler

Chandler, AZ

4.8
315 Reviews

7430 W Orchid Lane

Chandler, AZ

85226

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Showing 315 reviews

March 25, 2024

Sam Ladd was extremely helpful and always providing more information than asked about the cars we were looking at. We made the purchase very easy to complete within a weekend. We will definitely keep workin More

by eawong1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ladd
Apr 13, 2024 -

Lexus of Chandler responded

It's rewarding to hear that our team provided valuable information, making your car purchase at Lexus of Chandler a smooth process. We genuinely value your business and trust in us. Thank you for sharing this positive experience.

February 28, 2024

Great experience with the sales and management staff. Would buy here again in the future. More

by jasonmovesaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam and Sang Dung in finance, Dax Wood, Joe Rickoff, Moumen Alami
Apr 13, 2024 -

Lexus of Chandler responded

We're glad to hear you had a positive interaction with our team. We hope your Lexus of Chandler purchase suits all your needs.

February 23, 2024

Joe Rickoff was excellent to work with! He’s very patient and professional and made our purchase of a new vehicle the best experience we’ve ever had. He was always available to answer our q More

by Joanne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Bailey (5 stars), Joe Rickoff
Apr 13, 2024 -

Lexus of Chandler responded

We appreciate the high praise. Our team's professionalism and promptness make shopping at Lexus of Chandler a stress-free experience you highlighted. Ease in purchasing, even from So. Californian, is part of that commitment to service excellence we strive for.

February 21, 2024

I had the pleasure of making my deal with Zac Carpenter who was the first sale person that approached my wife and I. Zac was very professional and very knowledgeable of the vehicles we were interested in More

by mscmceasar
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Carpenter , Greg Walling
Apr 13, 2024 -

Lexus of Chandler responded

It's a pleasure to know that our team was able to assist your buying process adeptly at Lexus of Chandler. We appreciate the acknowledgement and hope you enjoy your new vehicle.

January 23, 2024

All staff members were great to work with. sales person did not try to sell us a vehicle. He answered all of our questions and showed us how features compared. Never any pressure. His follow t More

by Michaelgoe75
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Rickoff
Apr 13, 2024 -

Lexus of Chandler responded

We appreciate your kind words about our efficient and pressure-free sales approach at Lexus of Chandler. It's great to hear that our team answered all your questions and made the process easy for you. Thanks again, we look forward to serving you in future.

January 11, 2024

Moumen was very friendly and helpful during my buying process. Great communication and follow up. I would definitely call him in the future for a later purchase. The dealership was clean and very invi More

by david.hoffman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moumen Alami
Apr 13, 2024 -

Lexus of Chandler responded

We appreciate the positive feedback about your interaction with Moumen and your overall buying process at Lexus of Chandler. Thank you for pointing out our dealership's cleanliness. Please feel free to contact us if there's anything else we can do for you in future purchases.

January 03, 2024

Very easy to schedule the work being done, with a text verification. Explanation of the work and the options available. More

by vind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Lopez
Apr 13, 2024 -

Lexus of Chandler responded

We appreciate your positive feedback. We're pleased to hear that our scheduling process and service explanation met your expectations at Lexus of Chandler. Your satisfaction is important to us.

January 03, 2024

Knowledgeable, great service, friendly. Sam Ladd is an awesome salesperson and does all of the above to perfection!! More

by Sheila DeMoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Penna, Sam Ladd
Apr 13, 2024 -

Lexus of Chandler responded

We appreciate your kind words about our salesperson and the positive feedback on knowledge, service and friendliness at Lexus of Chandler. You are valued here.

January 03, 2024

Joe is an excellent sale representative of this dealer. Straight forward and get the the deal. I came in, finished everything and drove my car home in two hrs. He still checked in with very often to see a More

by sammyho1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dax Wood, Mike Wills, Joe Rickoff, Davis Hoyt, Toddy Levy
Apr 13, 2024 -

Lexus of Chandler responded

We are happy to hear that you had a successful car purchase at Lexus of Chandler and appreciated your sales representative's straightforward approach. It is great to know everything was good and the deal was completed efficiently. Thank you for the 5-star review!

January 02, 2024

Very easy to deal with; knowledgeable of their products. Very fair on trade-in value as well as new car pricing. Will definitely return for my next new car. More

by stargazerfd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wills 5 stars! Also, Sing in Finance was great!
Apr 13, 2024 -

Lexus of Chandler responded

We appreciate your feedback about the fair pricing and our knowledge base at Lexus of Chandler. Looking forward to assisting you with your next new car purchase.

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