Lexus of Cherry Hill

This is the third lexus we have bought at Cherry Hill. As always it was an awesome experience. They are always helpful, attentive, and upfront about everything! always it was an awesome experience. They are always helpful, attentive, and upfront about everything! More

The people of Lexus of Cherry Hill have been consistent in their courteous,professional approach toward me. I purchased my GX 470 there and everyone I encountered was friendly and dealt with me fairly. in their courteous,professional approach toward me. I purchased my GX 470 there and everyone I encountered was friendly and dealt with me fairly. More

I just completed a lease of a new Lexus IS. Paul and Scott provided outstanding service to me. They took the time to explain everything about the car I was interested in, made me feel completely comfort Scott provided outstanding service to me. They took the time to explain everything about the car I was interested in, made me feel completely comfortable, went the the entire process so I fully understood what I was engaging in, and I had a first class customer experience. They were patient, worked with me, provided options to fit my needs, and provided win- win solutions. It was because of Paul and Scott why I completed the Lexus lease. They should be commended for their customer focus and professionalism. I would recommend any potential customer looking for a great product and treated like a first class customer. More

Saw their ad on the internet for a certified pre owned lexus es350 2009. I called and spoke with Bob Sherlock and told him what my trade-in was and asked if he thought we could arrive at a certain price.. lexus es350 2009. I called and spoke with Bob Sherlock and told him what my trade-in was and asked if he thought we could arrive at a certain price...he thought we could. My wife and I went there that evening and we were able to agree on the price I had mentioned. Before we went to cherry hill I checked with EDMUNDS on line on the price they thought the dealer would be asking for that particular certified pre owned Lexus. The price listed by EDMUNDS was $5000 more than Lexus of Cherry hill was asking on line for the car. I bought it for their quoted price minus the trade-in value they gave me for my very old 2000 es300 Lexus with 135000 miles which was in need of at least $1100 of repairs. Their trade-in offer was quite fair. We bought it and left with it that night and have enjoyed driving it since Dec.1. I fully expect to experience quality service when we take it in for the first of THREE(not one as usual) free service calls. They seem to go the extra mile. Overall very pleasant experience and what seems to be for us at least a good value purchase. More

Very Frienly, Competant. Leo Followdup with me and was great in explaining the features of my Lexus HS-250. I will highly recommend this dealer to all my friends. great in explaining the features of my Lexus HS-250. I will highly recommend this dealer to all my friends. More

After driving minivans since 1989, I was ready to downsize to an SUV. After reading reviews of various companies SUV's and taking test drives, I decided to give the Lexus RX 350 a try. After I test d downsize to an SUV. After reading reviews of various companies SUV's and taking test drives, I decided to give the Lexus RX 350 a try. After I test drove the RX 350, it became what I compared every other SUV to. The style, the comfort, the features, just seemed like the right fit for me. I had first called the Lexus of Cherry Hill dealership and by chance spoke to Leo. I had asked several questions before even coming into the dealership which Leo more than amply answered. He requested that if I decided to come in for a test drive, to ask for him. About a week later, I did come in for that test drive. It was my first time considering a luxury vehicle purchase, and I must say that I enjoyed the royal treatment. I spent over 2 hours with Leo Ramos and he was very patient answering my copious amount of questions. A couple weeks later, I decided to come in for another test drive. This was a major decision and investment for me! Leo and I spoke some more and then we took out the RX 350 again. He explained the various features again, but I still was not ready to seal the deal. I had to crunch the numbers and see if this was doable. I told Leo please not to call me and he never did call or put any pressure on me to make a decision. There was a lot of thinking I had to do and he gave me the time to digest the information. Leo did mention about the 0.9% financing and that if I were going to purchase, that this would be the best time. Then I started seeing the Lexus TV ads with 0.9% financing. This confirmed what I had been told. After Leo returned from time off for his wedding, he did call me just to touch base and see if I had made a decision or purchased an SUV elsewhere. Leo then asked if I had a certain color or features in mind. I told Leo what I was looking for and then he said a shipment was due in between 11/28 and 11/30. About 10 minutes later, Leo called me back to say they got a shipment in and an RX 350 with more features than I really wanted came in. Then the negotiations started. I asked about ordering an RX 350 with just the features I wanted since I did not want to pay for features I probably would not use. Leo decided to deduct the cost of those features from the price of the SUV. I still needed some time to discuss the facts with my husband. Somehow, I thought that this was sign and there was divine intervention. About an hour later, I called Leo and said that I was interested in the RX 350 that we discussed. We negotiated a little more and then settled on a number we could both be content with. The next day I brought in my minivan to get appraised for a possible trade in. This was 11/30/11. I know that dealers try to close deals at the end of the month to get their allotment for the following month. At this point I met, Elizabeth DeSabatino, a sales manager. I told Beth that I needed to go home and discuss this with my husband over dinner and would get back to her. I also asked if I did not make my decision that night, would the price be different on 12/1. Beth said that they wanted me to be happy with my decision and would not have the price change, but asked that I call her either way by 9 PM when they close. After much soul searching, I decided to take the plunge! I called her and told her that the answer was yes. She only asked for a $1000 deposit to hold the RX 350. I told Beth that I could not come in until 12/2 to take delivery and that was no problem. So on 12/2/11, I came in and saw Leo who showed me that my RX 350 was getting prepped and buffed as we walked past the new car delivery area. It had been over 12 years since I had made my last new car purchase so I was excited. Now it was time to meet with Jim Kantner, finance director, and sign all those financial papers. Jim explained each paper that I signed and answered any questions that I had. I explained what a big deal this was for me and he re-iterated how important it was that I be satisfied. Then it was time to get in my new 2012 RX 350. Now I met Thomas Norton, general manager who asked if I was pleased with the vehicle and asked how I was doing? I said fine and was excited to drive since it had been about 12 years since I bought a new vehicle. Then Leo once again explained the features, programmed my blue tooth cell phone and garage door opener, went over the navigation system since I am technology challenged, and asked if I had any more questions. He more than sufficiently answered any questions posed to him. He then told me not to hesitate to call him if I thought of anything else. So after over 2 and a half hours, off I drove. I have owned and driven my RX 350 for a week now. It is everything I ever hoped for and more! The whole experience was a pleasure and if any friends or family were to consider a Lexus, I would not hesitate to recommend Lexus of Cherry Hill! As an RN, the abbreviation Rx means prescription. I consider my RX 350 to my prescription for the ultimate in driving enjoyment! I would like to thank all those people that I came in contact with at Lexus of Cherry Hill for their patience and professionalism. More

My husband and I have just purchased our third Lexus SUV from Cherry Hill Lexus.This past visit I had the pleasure of dealing with Scott Feller and Tom Norton . I must say that dealing with Scott during thi from Cherry Hill Lexus.This past visit I had the pleasure of dealing with Scott Feller and Tom Norton . I must say that dealing with Scott during this process has been nothing short of exceptional. He went Above and Beyond in all the steps involved which was very much appreciated and very refreshing. I look forward to dealing with Scott and Tom again in the years to come for quality cars and impeccable service. Thanks so much for the Mp3 disc Scott .You Rock!! More

Clay was terrific to work with. He was so patient with me, explaining everything about the car. I never had a navigation system before and he walked me through the process. He even loaded the contacts o me, explaining everything about the car. I never had a navigation system before and he walked me through the process. He even loaded the contacts on my iPhone and we practiced making calls using voice command. What a good guy! The team at Lexus is the best. That is why our family has been driving Lexus cars for decades. Barbara Smith and Lance Gooberman More

Excellent service, no hassles, totally professional!! The staff answered all our questions and were very knowledgeable. Dave was great. And the price was great, too! Love my new Lexus 250. staff answered all our questions and were very knowledgeable. Dave was great. And the price was great, too! Love my new Lexus 250. More

My experience was pleasant and productive. I had in mind exactly what I wanted in terms of model {GX470},features,accessories and a price point in mind. All my expectations were met and the car I bought sui exactly what I wanted in terms of model {GX470},features,accessories and a price point in mind. All my expectations were met and the car I bought suits me very well. I will be looking for a vehicle for my wife and will do business with Lexus of Cherry Hill again. Jay Pojednic More