Lexus of Cherry Hill

I have been a client of Lexus of Chery Hill, since 1990, a 21 year relationship which has been gratifying and which has provided my family with 15 vehicles, all of which have been owned or leased by myself a 21 year relationship which has been gratifying and which has provided my family with 15 vehicles, all of which have been owned or leased by myself or my children. If there were any problems with this delearship whatsoever, rest assured we would not have maintained this relationship. The reason for their success is very simple. The message that management passes down, from Peter Brown and Tom Norton is that the customer comes first. They are always available to take a call, and always there to make sure that their customers are satisfied and deaqlt with fairly. A simple prescription that is lost on many businesses. I also have enjoyed the experience of dealing one on one with Scott Feller on many occasions. He takes his client service responsibilies very seriously, and is a role model for his profession. He has even made "house calls", to answer questions and set up our vehicle-home wireless interactions. From the management to the sales people, this is a well oiled machine that serves its clientele flawlessly. More

Friedly, knowledgable, and helpful in every way. Couldn't be happier with the sales experience thanks to Clayton, Michael,Jim and the entire sales team. I am looking forward to the same attention from the se be happier with the sales experience thanks to Clayton, Michael,Jim and the entire sales team. I am looking forward to the same attention from the service team when it is time for service. I'm sure it will be an equally satisfying experience. More

I came in for my 10,000 mile service. Unfortunately, prior to coming in I scratched my back door in the garage. Ron was very supportive and offered to have his guys buff out the scratch. Whenever I co prior to coming in I scratched my back door in the garage. Ron was very supportive and offered to have his guys buff out the scratch. Whenever I come into the dealer, he always greets me warmly. He is a wonderful salesperson who has a lot of information at his finger tips. If I lease another car at the dealer, I would definitely buy from Ron. He is an outstanding member of the Lexus dealership. More

Dave was very helpful in addressing our questions and finding a car that suited our needs. He was upfront and honest, and did not make us feel pressured at all. He was helpful in answering questions, and finding a car that suited our needs. He was upfront and honest, and did not make us feel pressured at all. He was helpful in answering questions, and went out of his way to make us feel comfortable with the vehicle. We probably drove at least 3 or 4 cars, on multiple days. He was of great assistance with guiding us with our 2 trade-ins. Definitely recommend Dave to friends and family. When signing the paperwork, the finance manager was ok, did not develop any rapport. Nice guy but not very effective. More

Scott Feller has a very good working knowledge of the Lexus line and other brands. I came in for the umbrella and walked out with a new Lexus. The major problem was that I did not have time to prep my e Lexus line and other brands. I came in for the umbrella and walked out with a new Lexus. The major problem was that I did not have time to prep my existing car and the leasing agency gave me a bill for 2500 dollars. I used Lexus leasing this time and hopfully I will not see this type of bill, if so I will have to consider another line. More

This dealership offers excellent customer service and knowledge of product line. Everything is explained completely and clearly. The facilities are modern and quite appealing. Tasty drinks and snacks are knowledge of product line. Everything is explained completely and clearly. The facilities are modern and quite appealing. Tasty drinks and snacks are fresh and always in abundence. This facility is located on a main highway and in a convenient location. More

Dave was very friendly and helpful in helping me purchase the car. He was very knowledgeable and introduced me to all of the options and how to use them in the Lexus RX 450h, as being a hybrid it was quite the car. He was very knowledgeable and introduced me to all of the options and how to use them in the Lexus RX 450h, as being a hybrid it was quite different than other cars. He also made the process of paying and filling out the documents seamless for me. More

i would recommend this dealership to anyone who is looking for a Used Certified vehicle, the representatives are very friendly and helpful and guide you through each step of the purchase process. I ha looking for a Used Certified vehicle, the representatives are very friendly and helpful and guide you through each step of the purchase process. I had a great experience dealing with them and definitely love the vehicle i bought. More

The salesman was very friendly,informative and answered all my questions quickly! The price was very good and the customer service dept was very helpful!The work I needed done was excellent and exactly wha all my questions quickly! The price was very good and the customer service dept was very helpful!The work I needed done was excellent and exactly what I was told needed to be done was done in a timely manner. My overall experience with the dealership was excellent! Keep up the good work! More

Dave is "A SALESMAN" among salesmen. He knows his product and knows it well. It is demonstrated in his exceptional ability to go the extra mile to see that the customer is truly satisfied in the his product and knows it well. It is demonstrated in his exceptional ability to go the extra mile to see that the customer is truly satisfied in the persuit of realizing his or her dream of actually owning a LEXUS.... and that's because Dave belives in his product. He gets himself hyped on what is good and valuable about it. Dave's enthusiasm is genuine and contagious before, during, and after the sale. This fact was evident when he took time out of his busy schedule to apprise me of the fact that I left mail in my trade. Because of Dave's enthusiasm, I am truly enjoying my 2010 RX450h. All this being said...Dave is a "lexelent" salesman and Lexus od Cherry Hill is a "lexelent" place to indulge yourself! Yvonne Sylvester More