Lexus of Clearwater

I contacted Michelle early Monday morning she was able to get me in that day at 11:00 for an appointment to have my tires integrity being inspected. Michelle always gives me prompt service. Even though I kno get me in that day at 11:00 for an appointment to have my tires integrity being inspected. Michelle always gives me prompt service. Even though I know she's extremely busy she makes me a priority. More

Went for normal service and camera recall. My advisor. Kept me updated through the whole process. Oh, this was my FIRST visit since buying the car. Very satisfied. My advisor. Kept me updated through the whole process. Oh, this was my FIRST visit since buying the car. Very satisfied. More

My Service Advisor Seth was very helpful, checking with insurance coverage and keeping me updated on the repair status. I would highly recommend Lexus of Clearwater for any work that you need done on your insurance coverage and keeping me updated on the repair status. I would highly recommend Lexus of Clearwater for any work that you need done on your vehicle. Working with them was a wonderful experience! More

My salesman John took amazing care of me…the extra effort that he put in to make my experience great was a breath of fresh air. that he put in to make my experience great was a breath of fresh air. More

The best sales experience I've ever had, and Lexus has their Sales Rep., David Alvarado, to thank for that! their Sales Rep., David Alvarado, to thank for that! More

Amir provided a great experience from our first visit, when all we wanted to do was sit in a Lexus, through the ordering process and finally the purchase and delivery. Most importantly, he respected our t when all we wanted to do was sit in a Lexus, through the ordering process and finally the purchase and delivery. Most importantly, he respected our time. There was none of the usual back-and-forth or pressure, and he was always straightforward, responsive, and focused on getting us the information we needed to make a decision. More

I worked with Isaac. He was informative helpful and kept me updated on my car order. I LOVE my RX 350. Waiting for the financial closing was longer than expected but onc He was informative helpful and kept me updated on my car order. I LOVE my RX 350. Waiting for the financial closing was longer than expected but once we got started Brian explained it and got the job done. Thoroughly enjoying my beautiful car! More

Carter and the whole service team are extremely helpful and professional. I'm greeted when I pull into the service area with a smiling face and offered a bottle of water. That friendly, courteous, and info and professional. I'm greeted when I pull into the service area with a smiling face and offered a bottle of water. That friendly, courteous, and informative service is offered all the way through checkout. The waiting area is extremely comfortable. Love the fresh baked cookies and Starbucks coffee. More

Brandon (sales) was very helpful, and all the staff there are very friendly and courteous. Negatives: (1) The process was way too long (over 3 hours)and at times it appeared that nothing was actually being d are very friendly and courteous. Negatives: (1) The process was way too long (over 3 hours)and at times it appeared that nothing was actually being done. (2) Our trade was a well preserved vehicle with low miles and we asked for what we felt was a low-enough-to-be-fair price, leaving what we believed to be at least $3000-$4000 on the table for the dealership. Tyler's resistance was unreasonable, to the point we were only $500 from agreement. He would not budge on that $500, despite the fact we bought a $70,000 replacement vehicle and also making money on the financing. The very next day our trade-in was on the lot for $15,000, double the amount they "struggled" to pay us. I know they're in business to make money, but that to me was very unfair business and he was dishonest to me about what they believed they could sell it for. Otherwise I would have given 5 stars. More

Service rep was quick and efficient. The service itself took less time than expected and waiting for my car was comfortable. The service itself took less time than expected and waiting for my car was comfortable. More