Lexus of Clearwater

Very helpful people, I would definitely purchase from here again. Thank you for everything.o here again. Thank you for everything.o More

My first time at the dealership and the service experience was very professional and courteous. experience was very professional and courteous. More

The service department is not what you expect. Customer service is below average. My windshield was damaged while installing the rubber filler in the wipers. I discovered this on my way out. I bro Customer service is below average. My windshield was damaged while installing the rubber filler in the wipers. I discovered this on my way out. I brought to the attention of the service manager. It was later replaced but it seemed that no one knew of this mishap before they brought my car back to me. The service manager was not very helpful or welcoming. I was left standing for few minutes nearby his desk and he never asked me to take a seat while he continued to finish the paper work. Usually the service managers complete the paperwork and bring it to me while I am sitting in the waiting area. After discovering what happened, he brought the mechanic who acknowledged his error and apologized for. It should be noted that when this was brought to the general manager and the service department manager they took good care and handled it efficiently and appropriately. More

Excellent service and advisor. My Lexus was serviced correctly - no problems - in and out on the predetermined timeframe. Highly recommend! My Lexus was serviced correctly - no problems - in and out on the predetermined timeframe. Highly recommend! More

I have a very good service advisor, Michelle, so when I go in I am sure I will get the best service. If I’m told I need to wait even an hour she keeps me updated all the way. go in I am sure I will get the best service. If I’m told I need to wait even an hour she keeps me updated all the way. More

I just want to say that my salesman, Devon Thompson, was extremely helpful, knowledgeable, and so nice in every way! He really went out of his way to help me purchase my 2022 Lexus ES 300h F Sport. I also extremely helpful, knowledgeable, and so nice in every way! He really went out of his way to help me purchase my 2022 Lexus ES 300h F Sport. I also want to give a thank you to P.J., in finance, for helping make the process a little more easier for me. I do not live in or close to Clearwater, FL and between Devon and PJ, they really made the purchasing process easy for me. I did receive my new Lexus ES 300h F Sport yesterday (04/14/2022) and it is an absolutely perfect and BEAUTIFUL vehicle! It is the smoothest and quietest vehicle that my husband and I have ever owned and driven now, and we have owned 15 new/used cars between the both of us in the past 13 years that we have been married. I highly recommend purchasing a Lexus! If you are looking at purchasing a vehicle, especially a new Lexus, please call or go visit the Lexus dealership in Clearwater and also make sure to find Devon Thompson to help make the buying experience go smoothly in the end. Thank You Devon and PJ!!! More

Eric Almberg continues to be an outstanding service rep. He explains what needs to be done and answers questions patiently. What a fine professional! professional He explains what needs to be done and answers questions patiently. What a fine professional! professional More

I came in nervous and not really knowing what to expect but everyone was very kind and welcoming and also knowledgeable! They answered all my questions I was not pressured and the best part about it all I but everyone was very kind and welcoming and also knowledgeable! They answered all my questions I was not pressured and the best part about it all I got to drive home that very night in my new Lexus I wasn’t even expecting to even get a luxury car ! I’m very grateful thank you so much and I now have my own personal dealership for in the future if I want to upgrade or to actually refer my friends and family ! More

The service department has really declined. The service advisor that was initially scheduled to my appt was not in and the one that I was changed to was late. I was not contacted immediately wh The service advisor that was initially scheduled to my appt was not in and the one that I was changed to was late. I was not contacted immediately when my car was done and upon returning to pick up it was a fiasco and I was waiting quite some time for staff to be finished with current customers. It would’ve been nice to have been acknowledged during this time. This experience was extremely disappointing to see the decline. More

My dealer experience from beginning to end was an excellent one. Anthony, my salesman went out of his way to locate an LS through delivery. Coupled with that was Dalia’s handling of all financial mat excellent one. Anthony, my salesman went out of his way to locate an LS through delivery. Coupled with that was Dalia’s handling of all financial matters. Would definitely recommend the Clearwater agency for purchase of a new vehicle. More