Lexus of Clearwater

Both Kathy Peoples and Jose in sales did a terrific job in making this experience terrific and enjoyable. They are both professionals and work hard to please the customer. The dealership is lucky to have in making this experience terrific and enjoyable. They are both professionals and work hard to please the customer. The dealership is lucky to have both of these people representing them in sales. Shaun in service was also one of the best I have had the pleasure to work with. He was also there to listen to what you needed and see that you were happy when you left. He was also a true professional and the dealership should be proud to have such a qualified person in the position he is in. I rated everyone at the highest level because they deserve it. I highly recommend this dealership. Sam Coble More

My husband and I needed to purchase a car quickly and Shawn assisted in answering all of our questions and got us the price we needed. He was very knowledgable of the vehicles we were looking at yesterd Shawn assisted in answering all of our questions and got us the price we needed. He was very knowledgable of the vehicles we were looking at yesterday and worked with us on financing needs. More

Thank you Lexus of Clearwater!!!! This was clearly the "Best Buying Experience" my wife and I have ever had. previously (Ford, Chrysler, Toyota) From the time we walk in the front door we were greeted wit "Best Buying Experience" my wife and I have ever had. previously (Ford, Chrysler, Toyota) From the time we walk in the front door we were greeted with a warm experience "Welcome to Lexus of Clearwater" make yourselves comfortable. Can we get you & your wife something to drink..water, coke..etc. Our Customer Sales Consultant- Graham Pearce- was very knowledgeable about the product (Lexus LS460) made the buying experience easy! Keep up the good work Graham. great job! I also would like to extend my warmest appreciation to everyone on the Lexus Team for making the buying experience possible. Brian Kramer-General Manager for his professionalism for wanting to get the negotiations completed on behalf Lexus and myself. Thank you Brian. Jerome Harris-Sales Manager for stepping in and introducing yourself during the final closing assuring us we would be well satisfied with the Lexus Brand and the sales processes has just begun. Kevin Crosby-Finance Manager thanks for making all that paper work a seamless transition. Anthony-trainee, I'm sure you'll have a great career with Lexus. Thank You All. My experience has been nothing short of exceptional! Now, I know what it's like to be part of the Exclusive Lexus Brand! Based on my experience, I would be extremely comfortable in recommending your dealership to family and friends. Thank you Darryl & Paula Washington More

I have used Lexus of Clearwater for the past 16 years for servicing and buying Lexus vehicles.This dealership is for more superior than others that i have experience with.Shaun was my service rep (09-14-13) servicing and buying Lexus vehicles.This dealership is for more superior than others that i have experience with.Shaun was my service rep (09-14-13) for my RX350. He was very professional, excellent attitude, knowledgeable and courteous.I was impressed with his attention to detail,and he was very respectful of my needs. We were truly pleased with all the service.I will highly recommend this dealership and Shaun to my friends.Thanks for a job well done. More

My experience with Lexus of Clearwater has been very positive and gratifying. I first dealt with John T, and he made me feel comfortable, he was descriptive and he was very respectful. Secondly, I dea positive and gratifying. I first dealt with John T, and he made me feel comfortable, he was descriptive and he was very respectful. Secondly, I dealt with Anthony in finance. He was professional, courteous and knowledgeable. The decision to buy my car from Lexus of Clearwater was not difficult because the atmosphere and the people made it very easy. I was going to just start my shopping and I was going to a few other dealerships, I never made it to another dealer. I was so satisfied and the experience was so pleasant I saw no reason to take my business elsewhere. I also loved the Lexus ES350! How could I not??? My final experience was with Saide (sp), the General Manager. Saide finalized the spirit I saw and felt of gratitude and respect. My parents bought their Lexus at Lexus and Clearwater and have always raved about their experience, and it most certainly held true. I will always tell people where I bought my car and the experience I had there. Lexus of Clearwater is off the charts! I thank each of you for the kindness and respect. Jennifer Downing More

This is my third new Lexus I have purchased from this dealership. Overall they make the experiance relaxing and provide a luxury car experiance. Jose Cordeo my sales person went out of his way to make dealership. Overall they make the experiance relaxing and provide a luxury car experiance. Jose Cordeo my sales person went out of his way to make it easy even coming to my office to take care of some paperwork. I enjoy the drop off and pick up for service and the free loaner car. And I really like my new ES350. More

I have purchased several vehicles over my 74 years of life and have never had a more pleasant experience than at Lexus of Clearwater because of the rapport developed between Peter Viggliano and me. His d life and have never had a more pleasant experience than at Lexus of Clearwater because of the rapport developed between Peter Viggliano and me. His demeanor, product knowledge, and no-rush attitude were major factors in determining the purchase of the Lexus ES 350. Even after the "paper" work was "signed and sealed", he continued to be helpful and patient in the instructional, teaching mode for the car. A true gentleman and an excellent sales representative. I would definitely recommend the dealership and Peter Viggiano. More

Want to give a huge shout out to Service Advisor Mark Niquette. We have a 2006 RX330. Every service since it was new we complained about intermittent problems with the rear hatch. No one seemed to be Niquette. We have a 2006 RX330. Every service since it was new we complained about intermittent problems with the rear hatch. No one seemed to be able to do anything about it. Was a very frustrating disappointment for us. Recently (July 2013), we took the car in for service, with almost 6 years and 31,000 miles on it. Again we complained about the problems with the hatch. The service department told us it was a bad battery in the key fob, replaced the battery and sent us on our way. Needless to say, that didn't fix it. It failed when we tried it at pickup. We left the car with Lexus of Clearwater and after more investigation were told it needed new struts, at a cost to us of $684.00. I explained to Mark how many times we had asked for this to be repaired while the car was under warranty and asked him to go to bat for us. HOMERUN. Lexus agreed to pay for the entire repair. We picked up the car, drove it home, and the next day still had the same problem. Another call to Mark got us a free loaner car delivered to our house. LOC kept the RX for a few more days, did some more repairs, and didn't charge us anything. After we got the car back and have given it a few days of use, we have had no problems with the hatch. I can't say how much we appreciate the effort Mark put out on our behalf. He stuck with us until he solved our problem. Something no one else had done before. THANKS AGAIN, MARK. Well done! More

My husband and I visited this dealership twice searching for a good deal on a certified pre-owned RX350 suv. We encountered friendly and informative staff like Jose Cordero. He gave us options to think abou for a good deal on a certified pre-owned RX350 suv. We encountered friendly and informative staff like Jose Cordero. He gave us options to think about and called us back for follow-up. We weighed the options for used versus new. We went back the second day to purchase or lease a new vehicle. We were assisted by Peter Viggiano who was the ultimate professional. He was genuine,patient, friendly, informative and led us through the long process until we drove out of the dealership with the car that we wanted at the best negotiated price. Peter explained all features with great patience and even provided lunch to our impatient ten-year-old son. Such a sales representative is a treasure and a great asset to any organization. Thank you Peter and Jose for allowing us to experience a wonderful first-time, top-rated customer service experience at your dealership. You have ensured customer loyalty in our family. More

I came in to the dealer ship with a funny noise in my front end. Mark test drove with me and comfortable with him. He understood my concern and fear hearing this noise, reassured me that it would be take front end. Mark test drove with me and comfortable with him. He understood my concern and fear hearing this noise, reassured me that it would be taken cared of. When Mark called me with the update he explained to me the problem and the fix. I wouldn't go anywhere else to have my car worked on this place was awesome. Thank you service team. More