Lexus of Clearwater

My car buying experience was excellent from the very beginning. First, Sean Williams was not the initial salesperson I was scheduled to see. However, he was gracious enough to make himself available at beginning. First, Sean Williams was not the initial salesperson I was scheduled to see. However, he was gracious enough to make himself available at my convenience. I arrived promptly, he had the car ready for me to test drive. Sean was professional, courteous, knowledgeable, and very attentive. This was not the typical car buying experience with the typical salesperson. I didn't get an Owner's Manual with the vehicle. Sean said I could call him with any questions I have. First, I don't want to be a nuisance. Second, I like having a reference. I felt and continue to feel like a valued and important customer. I absolutely love my RX 350. I have no doubt all of my future purchases will be with Lexus of Clearwater. I am told I am a difficult person to deal with. I know I am difficult to please. I am a very satisfied customer with my entire experience with Lexus of Clearwater. If you're in the market for a vehicle and you want to experience excellence in your shopping experience, I highly recommend Sean Williams and the team at Lexus of Clearwater! More

Mr Graham Pierce did excellent job working with us during car selection and final closing. Dealership experience was wonderful, pleasant and without pressure to make a purchase. car selection and final closing. Dealership experience was wonderful, pleasant and without pressure to make a purchase. More

I can tell you that we have been very satisfied with our 2005 Toyota Sienna XLE Limited thus far. I made the comment to my wife when we left that they treated us as if we were buying one of their $80,000 v 2005 Toyota Sienna XLE Limited thus far. I made the comment to my wife when we left that they treated us as if we were buying one of their $80,000 vehicles instead of an $11,000 used minivan. Peter Viggiano was very thorough and patient since we had our three young children with us. He gave them snacks and even his own sandwich because he realized it would be after dinner before we completed the paperwork. The van was missing a key and the navigation system wasn't working properly so they gave us a voucher to take care of both. The first aid kit they gave us for the van and the full tank of gas scored quite a few points with us. Purchasing a vehicle is not only about the price; it's about the overall experience. I have already bragged on them to my friends and coworkers. We love the minivan, but if we were not treated so kindly, I would be telling everyone I know not to go to Lexus of Clearwater. More

Great Experience, two true professionals with an eye for the details. From the moment that I walked into the showroom to the moment I drove off the lot, nothing was overlooked. The service I have received a the details. From the moment that I walked into the showroom to the moment I drove off the lot, nothing was overlooked. The service I have received after the sale was outstanding as well. More

Mr. Pearce is very professional. He is friendly and people person, very accomodating. Great communication (we communicate via emails and phone calls), quick response, very informative, honest on his bu people person, very accomodating. Great communication (we communicate via emails and phone calls), quick response, very informative, honest on his business. He knows his business. If you are looking for a car, look no further, just go to clearwater lexus and ask for graham pierce. More

We were extremely satisfied with the dealership and its professionalism, however, Gary our salesperson was the reason we purchased our car here. He was very kind, accomodating and kept his cool when we we professionalism, however, Gary our salesperson was the reason we purchased our car here. He was very kind, accomodating and kept his cool when we were negotiating the final price. I am not an easy person to deal with when it comes to spending money, and Gary's performance was nothing less than stellar. When I wrote that big check for my Lexus, I was writing it because of his time and service. We worked together to make the deal a win-win on both sides. I would highly recommend him to anyone who doesn't have the time or the patience for the typical "car salesman" sterotype. I am extremely, extremely satisfied and would never take the time to write a comment of praise in most cases, but Gary is most deserving. Thanks Gary! You are a Gem! More

bought my car a couple weeks ago.. a car with 20k miles...got it .. took it home.. windshield washer didnt work... battery died 6 days after i bought it .. made a noise when turning the wheel all the miles...got it .. took it home.. windshield washer didnt work... battery died 6 days after i bought it .. made a noise when turning the wheel all the way to the left.. rear window defroster did not work... .. i was told i had a 60 day warranty ... now they will lnot stand behind anything.. i realized the battery was not covered so i simply asked for maybe 2 oil changes free.. called my salesman and he has NEVER called back... bought a 5 year 60,000 mile bumper to bumper warranty from lexus.. took the car in .. the warranty company said the noise was not covered... said the windshield washer was covered.. then they said the defroster wass covered .. thats great as its a 3600 repair.. then i was told it needs another part for the top.. and its 1302.00 and they wont pay that part of the defroster as they paid enough.. so although its part of the same problem they will pay the first 3600 but not the last 1300 ..... so they are goingot half repair it ? so the toyota dealer called lexus and they refused to cover anything under the 60 day warranty... im 60 years old and this is the worst dealership i have ever dealt with .. but we live in one of the largest condos on sand key ( the high rise area of clearwater beach ) and we are sure to tell everyone we meet our opinion of lexus of clearwater... UPDATED !!!!! the sales manager sean king called me today ... listened quietly for a full 5 minutes to my complaints.. he explained that he was unaware of the entire situation.... after i ranted for a full 5 mintues he asked "what can i do for you" ... i said that there is still approx $800 thats needs to be paid on my car repair ( i have had the car less than a month and purchased a 5 year 60,000 mile warranty for $2000)... autoway toyota paid the 198 for the inside wheel wheel repair out of the goodness of their heart... they also cut the price of another part from 1302. 00 to 800... they said they would only charge me for the part.. but there was an 800 balance.. after talking to sean king at lexus of clearwater he agreed to pick up that part of the repair.. so on a car that i had 3 weeks and less than 500 miles it needed approx $5,000 in repairs.. between the warranty company.. autoway toyota and lexus of clearwater .. THEY PAID IT ALL... i have revised all my rating WAY UP... its still not a 5 since the salesman has not responded in 3 weeks but it went from a 1.8 to a 4.0 rating since sean king got involved in the problem... thanks to all the guys at autoway toyota and sean king of lexus of clearwater im a satisfied customer and will tell people to buy at both of those auto nation dealerships with confidence.. thanks sean More