Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Cleveland
Cleveland, OH
3,358 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,358 reviews
June 30, 2025
Christian is our go to guy. He is always answered all our questions when ever we ask him is it time yet for a new car! This is our 3rd lease with him in the past 8 years. We enj He is always answered all our questions when ever we ask him is it time yet for a new car! This is our 3rd lease with him in the past 8 years. We enjoy the little time we get to spend with him and watching his family grow over the years. We cannot thank him enough for all he does. More
by patmascio
June 30, 2025
Our experience with the Lexus dealership team was outstanding. Cristian Miller was our primary contact, and he was incredibly thorough and detailed throughout the process. He made sure we received ou outstanding. Cristian Miller was our primary contact, and he was incredibly thorough and detailed throughout the process. He made sure we received our vehicle on time, just as promised. I truly value that level of commitment and professionalism—thank you! More
by Zaher
Employees Worked With
June 30, 2025
Metro Lexus goes the extra mile to make sure all customer concerns are addressed and met. concerns are addressed and met. More
by Bisbee
Employees Worked With
Other Employees :
Michael Gleydura, Peter Mapp, David Weaver, Jeff Miller, Matt Stolarski
June 30, 2025
Christian is one of the few sales people that I trust. He knows what I want and he delivers. He knows what I want and he delivers. More
by kgjgtrplyr
June 30, 2025
They work hard to find the right car for you. They are fair in their approach to pricing and effectively explain options. They dealership is clean and comfortable. They are fair in their approach to pricing and effectively explain options. They dealership is clean and comfortable. More
by jlclose55
June 29, 2025
Candice helped me and my partner select a car. There was no pressure, she listened to what was important to us, and made the whole process seamless. I never felt like I was being “sold” and the po There was no pressure, she listened to what was important to us, and made the whole process seamless. I never felt like I was being “sold” and the post sale support was excellent. More
by mckennamusci
Employees Worked With
Candice Thomas
June 29, 2025
Best biting experience with Candace. She got me the perfect car without ever having me at the dealership. Fantastic management skills and service. She got me the perfect car without ever having me at the dealership. Fantastic management skills and service. More
by DawsonBuck
Employees Worked With
Candice Thomas
June 29, 2025
My sales consultant, Ryan was excellent from start to finish. He took the time to understand my needs and I couldn't be happier with the entire experience at Metro Lexus. finish. He took the time to understand my needs and I couldn't be happier with the entire experience at Metro Lexus. More
by Dltuckerod
Employees Worked With
Ryan Yee
June 29, 2025
simon was a great salesman. very nice and didn’t pressure us and helped us find the perfect car very nice and didn’t pressure us and helped us find the perfect car More
by mariannakucharewicz
Employees Worked With
Other Employees :
Michael Gleydura, Tom Brennan, Peter Mapp, Cameron Lara, Matt Stolarski
