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Lexus of Cleveland
Cleveland, OH
3,930 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,930 reviews
October 09, 2026
Excellent dealership from start to finish. Tech expert Tyson helped and really knows his stuff. Service was fast and efficient. Tech expert Tyson helped and really knows his stuff. Service was fast and efficient. More
by Bondsan
Employees Worked With
October 07, 2026
Just wanted to praise Abed for an excellent experience with my new purchase! He kept me well informed during the process and put my mind at ease. with my new purchase! He kept me well informed during the process and put my mind at ease. More
by Mikekosnas
Employees Worked With
October 07, 2026
Ryan was a pleasure to work with while my daughter purchased her NX350! He answered all our questions and was not pushy at all, which made the process go very smoothly! Everyone at this dealership purchased her NX350! He answered all our questions and was not pushy at all, which made the process go very smoothly! Everyone at this dealership was friendly and professional. We were greeted by every employee we encountered. She loves her car and we would not hesitate to use Ryan again. More
by Wildwoodscastconcrete
October 07, 2026
Collin was very helpful and professional. Whenever I have a question, he responds promptly to my text. Whenever I have a question, he responds promptly to my text. More
by rupinderbrar1811
October 06, 2026
Ryan was a pleasure to work with. He was responsive, professional and personable. He was able to answer my questions and address my concerns about the NX I ultimately purchased. He co He was responsive, professional and personable. He was able to answer my questions and address my concerns about the NX I ultimately purchased. He continues to answer questions for me anytime I reach out to him. I also appreciated that he wanted me to be happy with my purchase and wasn’t pushy during the process. I highly recommend Ryan More
by rober28
October 06, 2026
Ryan and everyone at Cleveland Lexus were really friendly and very professional. They worked with me on the vehicle I wanted, helped me get a better loan rate and made it fast and easy to get the vehicle. Ve and very professional. They worked with me on the vehicle I wanted, helped me get a better loan rate and made it fast and easy to get the vehicle. Very satisfied with my experience. More
by marksash
Employees Worked With
October 05, 2026
Dave Kantor was great helping to identify our TX and make sure it got to us as efficiently as possible, even delivering it to our house. sure it got to us as efficiently as possible, even delivering it to our house. More
by p_a_owen
Employees Worked With
October 04, 2026
All of the staff I worked with had superior customer service skills. As someone who works in the auto industry, I felt comfortable and safe in the fact that they were going to help me get the car I want service skills. As someone who works in the auto industry, I felt comfortable and safe in the fact that they were going to help me get the car I wanted. Special thanks to Terry and Chris! More
by pokefish
October 02, 2026
Ryan was very considerate and professional while we discussed my purchase and trade-in online, as I live out of state. Everything was very easy. Abed helped me through the process at the dealership, as discussed my purchase and trade-in online, as I live out of state. Everything was very easy. Abed helped me through the process at the dealership, as Ryan was away. He too was wonderful to work with. Chris Harrah in finance finalized my whole experience by making sure everything went seamlessly and kept me updated on everything involving the transfer of the title. I was treated with great respect and concern for my satisfaction and I can honestly say I was extremely impressed with everyone at the dealership! I would highly recommend them and visit them myself again. More
by lindat2thelake
