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Lexus of Cleveland
Cleveland, OH
3,628 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,628 reviews
April 16, 2026
Candice was amazing to work with! She gave us multiple test drives at different times and answered all of our questions in a timely manner. She was always available, very friendly, an She gave us multiple test drives at different times and answered all of our questions in a timely manner. She was always available, very friendly, and provided excellent customer service! Could not ask for a better person to help us look for a car! More
by miladg2002
Employees Worked With
April 15, 2026
This gal is the best. Ask for Candice, she will make you feel truly heard and understood! Ask for Candice, she will make you feel truly heard and understood! More
by DawsonBuck
Employees Worked With
April 14, 2026
Abed was amazing to work with. I knew my Lexus GX would take a while to arrive and Abed kept me updated throughout the whole process. Once it arrived, the dealership experience was I knew my Lexus GX would take a while to arrive and Abed kept me updated throughout the whole process. Once it arrived, the dealership experience was equally as fantastic! Everything was exactly as we discussed. No surprises. Only delight! I highly recommend! More
by Jill K
April 14, 2026
Michael greeted me right away and asked me just enough questions to guide me to my new car. I can be very indecisive and he made it so easy. questions to guide me to my new car. I can be very indecisive and he made it so easy. More
by Aehune03
Employees Worked With
April 14, 2026
Lexus of Cleveland was easy to deal with. Got the features i wanted and minimized what i didn't need. Got the features i wanted and minimized what i didn't need. More
by chachacat06
April 10, 2026
Great service, covered all questions and concerns, would definitely do business with the team again! definitely do business with the team again! More
by ricmontanez
April 07, 2026
Seriously considered a Lexus vs Audi but in my experience, Toyota/Lexus always seems priced too high with very little negotiation as was the case here. experience, Toyota/Lexus always seems priced too high with very little negotiation as was the case here. More
by Maureen
Employees Worked With
April 07, 2026
The entire car-buying experience was smooth, transparent, and stress-free. The team was knowledgeable, responsive, and made sure I felt confident every step of the way. A special shoutout to Margaret Graham and stress-free. The team was knowledgeable, responsive, and made sure I felt confident every step of the way. A special shoutout to Margaret Graham for going above and beyond to make the process seamless. I’d gladly recommend them to others. More
by Daddynasty
Employees Worked With
April 04, 2026
This dealership is absolutely amazing! Pete has put together an amazing staff! My sales representative. Colin, was a very effective communicator and navigated a very complex route to secur Pete has put together an amazing staff! My sales representative. Colin, was a very effective communicator and navigated a very complex route to secure for me a 2026 LC 500 convertible inspiration series which included a trade-in of a 2021 LC 500 convertible inspiration series. Tom, went over the car thoroughly with a fine tooth comb in preparation for the next owner of the 2021. Dominique and his colleague washed the new car by hand before handing it over to me while Dave Weaver expedited the paperwork More
by draleem1
Employees Worked With
Other Employees :
Dominique
