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Lexus of Cleveland
Cleveland, OH
3,662 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,662 reviews
May 29, 2026
Katie made everything so seamless. I was coming in from out of state to get my IS 350, and I had flight delays. She and others stayed late at the dealership to pick me up from the deal I was coming in from out of state to get my IS 350, and I had flight delays. She and others stayed late at the dealership to pick me up from the dealership and complete my transaction from end to end. More
by Logan
May 29, 2026
Excellent—he was very professional and treated customers with great respect. Since my English isn't very good, he was incredibly patient with me, and the service was top-notch. All in all, I give him a perf with great respect. Since my English isn't very good, he was incredibly patient with me, and the service was top-notch. All in all, I give him a perfect score! More
by xufeichenxufei
Employees Worked With
May 28, 2026
Service was well above expectation. Gave me immediate service when I call for service. Jayraj Sheth Gave me immediate service when I call for service. Jayraj Sheth More
by jsheth1948
May 27, 2026
Great experience with Cleveland Lexus. Our GX was a vehicle we had to wait for as we had a specific color combination and Allison was responsive and informative every step of the way. The Our GX was a vehicle we had to wait for as we had a specific color combination and Allison was responsive and informative every step of the way. The staff provided a very warm and unexpected reception. It was a great and memorable experience. More
by Kurac
May 23, 2026
Candice was great to work with. Went above and beyond. Tho we did not purchase what we went to look for, we would contact her again for another purchase! Went above and beyond. Tho we did not purchase what we went to look for, we would contact her again for another purchase! More
by jpeterman0328
Employees Worked With
May 22, 2026
Jeff and the service dept did a great job! They explained everything and were very friendly, kind and professional. They explained everything and were very friendly, kind and professional. More
by Nlb
Employees Worked With
May 22, 2026
David was very informative and easy to work with! He let me know everything that was occurring in a timely manner. He let me know everything that was occurring in a timely manner. More
by cate8294
May 21, 2026
Colin was very professional and responsive. He is attentive and listens to his customers. His professionalism makes it easy to buy a car. Good job! He is attentive and listens to his customers. His professionalism makes it easy to buy a car. Good job! More
by Mark
Employees Worked With
May 20, 2026
Top notch top to bottom. Far exceeded my expectations and i will recommend them to everyone I know Far exceeded my expectations and i will recommend them to everyone I know More
by Ed K
May 20, 2026
Very pleasant to work with! Collin was not pushy. He listened attentively and took the time necessary to understand our requests. We left the dealership confident with our selec Collin was not pushy. He listened attentively and took the time necessary to understand our requests. We left the dealership confident with our selection. More
by kamirpayne
Employees Worked With
