Lexus of Cleveland

My wife and I traveled from Lake Milton, Ohio to look at buying two Lexus autos for ourselves. We met a salesperson at the Auto Show the day before and decided to see if Lexus was in our future. Having bo buying two Lexus autos for ourselves. We met a salesperson at the Auto Show the day before and decided to see if Lexus was in our future. Having bought and leased many, many cars, I can say this was one of the most pleasant buying experiences ever. The care, level of professionalism, and overall friendly service made this dealership stand head and shoulders above the rest. I encourage folks looking for a true luxury car to come to Metro Lexus and talk with these folks. They will treat you with kid gloves. I will look forward to doing business with Metro for years to come. More

I recently purchased a great used car from this dealership. Even though I am two hours away from this dealership, Milton Colons information and service over the phone was outstanding. He did an a dealership. Even though I am two hours away from this dealership, Milton Colons information and service over the phone was outstanding. He did an amazing job over the phone & via email to provide me with all the information I needed to make a decision prior to making the trip. Once my family arrived at the dealership, we were very pleased with the car and extreamly pleased with the service by Milton & Lamont. This is a top notch dealership with top notch employees. More

I bought 2003 infiniti FX35 two weeks ago. It is a great vehicle. Simply, Metro Lexus is the best Dealership I have treated. Thanks a lot Mr. Golubovic and thanks for all metro lexus' staff. vehicle. Simply, Metro Lexus is the best Dealership I have treated. Thanks a lot Mr. Golubovic and thanks for all metro lexus' staff. More

Would recommend this dealer to anyone. Great service, great staff and the experience is first rate. A pleasure to do do business with. Front to back this is the dealership to compare all others to. great staff and the experience is first rate. A pleasure to do do business with. Front to back this is the dealership to compare all others to. More

After purchasing at least 10 cars over the course of my lifetime, I have finally found a dealership that delivers what it promises and exceeds customer expectations. The entire buying process was first lifetime, I have finally found a dealership that delivers what it promises and exceeds customer expectations. The entire buying process was first rate, and I cannot imagine buying another car elsewhere. More

Very expensive service compared to my regular Lexus service center, very poor customer satisfaction - they listed many problems despite my Lexus dealer in Akron Canton giving a green-light to my car j service center, very poor customer satisfaction - they listed many problems despite my Lexus dealer in Akron Canton giving a green-light to my car just recently. Most importantly they gave the car back to me after the repair they did(cost me close to 1000 for just two oxygen sensors and fuel induction cleaning) with a broken part in the engine room (I took the car back to them to repair the part they broke and good for them! they repaired it without question - who knows how many internal parts they have broken). The most distressing part is when I called them the operator directs the call but, they did not want to answer my call despite me calling 6-8 times. I guess they are trying to avoid after listening the voice mail I left the previous day, but being a medical doctor I know how important it is to listen to your customers. Will not recommend they center for service unless you don't have a choice. As to me I will take my car back to the Akron/Canton service center and will never come back here. On the other hand I do not know about their sales department and I can not give any comment on that. More