Lexus of Cleveland

Unexpectedly Wonderful! Pamela C I had just begun my search for a new car & had always wanted to explore the possibility of owning a Lexus. When we walked in, Christian greeted us war I had just begun my search for a new car & had always wanted to explore the possibility of owning a Lexus. When we walked in, Christian greeted us warmly, asked about my needs in a car, & answered all my questions with enthusiasm. I was unexpectedly surprised at how easy finding the right vehicle was with his assistance & concern. Both he & Ken Meagher worked with me, & I bought my NX the same day! Dave Weaver was wonderful in finding the best financing, & when I picked up the car, Abed Darwish was great in explaining the tech features. Christian & all the staff deserve kudos for their excellence in professionalism, knowledge and willingness to go the extra mile to meet customers' needs. I would highly recommend Christian & the Lexus team! More

Great experince From the start with James Neff and finishing with Denae Jones, the experience of leasing two cars was outstanding. James was very professional and per From the start with James Neff and finishing with Denae Jones, the experience of leasing two cars was outstanding. James was very professional and personable and was thorough in his explanation of the cars. He was responsive to my questions and answered them very responsibly. Denae was so professional in explaining the lease financing and the add on options offered by Lexus. Her professionalism and personality made the experience enjoyable. More

Great car great price great salesman Bosko was a great salesman and helped me get a great deal on a great car. He went above and beyond making it a smooth and easy transaction. He also Bosko was a great salesman and helped me get a great deal on a great car. He went above and beyond making it a smooth and easy transaction. He also helped me after the transaction was completed which shows me great service as well. Every one at metro Lexus was helpful and professional. I will definitely do more business with them in the future. More

Ask for Christian! Found what I was looking for at Metro Lexus! Christian was friendly and polite. He returned all my calls regarding questions/info about my potential Found what I was looking for at Metro Lexus! Christian was friendly and polite. He returned all my calls regarding questions/info about my potential purchase. The car buying process was quick and hassle-free. New plates were even mailed directly to my home-no waiting in line at the BMV :) More

Time saver I only write reviews when I feel the service of the product has been above and beyond my expectations. The most valuable thing to me is time. Somethin I only write reviews when I feel the service of the product has been above and beyond my expectations. The most valuable thing to me is time. Something that I can't purchase. Christian and the metro Lexus dealership understands and delivers. I bought my car (Sofia-Rochelle). While at the dealership getting an oil change(less time than the oil change.) and a great deal 🙏 Thanks Christian. There are so many little perks that are available. I just used the airport shuttle service and it was perfect. Faster than the (actual airport shuttle and free parking)😳😶😉😜💯 More

Went out of his way and at Christmas time! Christian was a very professional individual who made it happen for me. He went over the top with Customer Service delivering my license plates that Christian was a very professional individual who made it happen for me. He went over the top with Customer Service delivering my license plates that came in a bit later than expected while I was entertaining my family with a Christmas celebration on 12/23 (late evening) - Call Christian you will be glad you did! More

Thank you to Christian Miller I appreciate the hard work this gentlemen put into getting us into our new vehicle. He has a great personality and is easy to work with. Thanks again I appreciate the hard work this gentlemen put into getting us into our new vehicle. He has a great personality and is easy to work with. Thanks again for everything Christian! More

Excellent experience! Christian helped us trade our lease in early to upgrade our Lexus lease! He was very easy to get in contact with and was communicative every step of t Christian helped us trade our lease in early to upgrade our Lexus lease! He was very easy to get in contact with and was communicative every step of the way. Very professional and prompt! Highly recommend using Metro Lexus and Christian. More

Boscos the boss! First let me start my saying I'm very skeptical of car dealers, new or used. I tend to be confrontational at times because of that. The minute I met B First let me start my saying I'm very skeptical of car dealers, new or used. I tend to be confrontational at times because of that. The minute I met Bosko he put me at ease. Instead of my usual defensive self, I found Bosko and I sharing family photos. He was honest about what's necessary in a car and what's fluff in terms of packages. He provided a great In cash offer for my car and found rebates for me for the new car I was buying. When comparing to certified pre owned cars, my car was almost the same price. Lastly Bosko was able to add a bike rack for me for my growing family. This was a phenomenal experience. I will be coming again, More

Dreams do come true! Thank you Christian not only for helping my dream become reality, but for being part of the journey! You listened to my dream, treated me with respec Thank you Christian not only for helping my dream become reality, but for being part of the journey! You listened to my dream, treated me with respect and kindness, and I knew that my dream was important to you. This was a wonderful buying experience, and it was a pleasure to work with you. Thank you to Dave, he did a great job with the financing. It is always a pleasure to work with someone who loves what they do - I was truly blessed, I worked with two folks who love their work! More