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Lexus of Cleveland

Cleveland, OH

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Reviews
Vehicles
4.9
3,645 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,645 reviews

March 31, 2025

My experience at Metro Lexus over the last decade has been nothing short of amazing. Their consistently exceptional service always exceeds my expectations, making every visit a pleasure. More

by car
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Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Miller
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Mar 31, 2025 -

Lexus of Cleveland responded

We're delighted to hear that your experiences over the past decade with Metro Lexus have been consistently exceptional! Thank you for being a loyal customer and sharing such positive feedback. We look forward to continuing to exceed your expectations in the future!

March 31, 2025

This is the second vehicle we have purchased from Metro Lexus. As before it was a great experience. More

by PG
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Smith
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Apr 01, 2025 -

Lexus of Cleveland responded

Thank you for reviewing Metro Lexus! It was so kind of you to share your experience! Enjoy every mile in your new ride.

March 30, 2025

This dealership could find the car for us, when no one else could. Candace was amazing, extremely polite, and went the extra mile! More

by moxb
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
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Apr 01, 2025 -

Lexus of Cleveland responded

We're delighted to hear that Candace and the Metro Lexus team were able to find the perfect car for you! Thank you for sharing your positive experience with us. Enjoy your new ride!

March 30, 2025

I recently purchased my first Lexus vehicle from Metro Lexus of Ohio. My salesperson was Abed Darwish he was excellent. He was patient and knowledgeable. He answered all of my questions. I explained to hi More

by Tash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trae Harris, Sarah Klein
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Mar 31, 2025 -

Lexus of Cleveland responded

Thank you for sharing your wonderful experience with Abed at Metro Lexus! We're delighted to hear that he was able to meet all your needs and make the process enjoyable. Enjoy every moment in your new Lexus, and we appreciate the recommendation!

March 30, 2025

I had one of the best ever buying experience. I used to cringe at thought of going into a dealership. This time was terrific. More

by Pamala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Smith, Tysean Yorke
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Mar 31, 2025 -

Lexus of Cleveland responded

Pamala, we're delighted to hear that your experience at Metro Lexus was terrific and changed your perspective on dealership visits. Thank you for sharing this positive feedback!

March 29, 2025

Metro Lexus Is simply the best. Always a seemless, professionally executed experience. Matt Long, Dave Weaver, and Tysean Yorke are all total pros! More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Gleydura, Peter Mapp, David Weaver, Tysean Yorke
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Mar 31, 2025 -

Lexus of Cleveland responded

Kevin, thank you for the fantastic feedback! We're delighted to hear that Matt, Dave, and Tysean provided a seamless experience at Metro Lexus. We appreciate your support and look forward to serving you again in the future!

March 29, 2025

They were easy to work with, had great communication, and it was a seamless process, friendly staff. More

by Amueller1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Smith
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Mar 31, 2025 -

Lexus of Cleveland responded

Thank you for visiting Metro Lexus and leaving us a five-star review!

March 29, 2025

The Lexus dealer is very cordial and very accommodating. The atmosphere is great. Matt has done a great job with us More

by Donrazek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Mapp, David Weaver, Dan Booth
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Mar 31, 2025 -

Lexus of Cleveland responded

We're delighted to hear that Matt and the team at Metro Lexus provided you with a cordial and accommodating experience. Thank you for sharing your positive feedback!

March 29, 2025

I’ve now purchased 4 cars from Matt and I don’t know how but every time seems to get a little better. Thanks for everything, Matt! More

by Joanies
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Weaver, Cordis Bunch, Gina Bellitto
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Mar 31, 2025 -

Lexus of Cleveland responded

Joanies, it's fantastic to hear that Matt has consistently provided you with such great experiences at Metro Lexus! We appreciate your loyalty and look forward to serving you again in the future.

March 29, 2025

Wonderful job to Matt and the whole team at Metro Lexus. Couldn't have been any better! More

by Lexus Rx350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Lara
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Mar 31, 2025 -

Lexus of Cleveland responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - Matt and the Metro Lexus Team

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