Lexus of Cleveland - Service Center

Efficient, kind and always do great service. Have taken my car to them for 27 years and I have never been disappointed! Have taken my car to them for 27 years and I have never been disappointed! More

Friendly staff, excellent service and advise. Mileage seems to have increased after Metro’s service Mileage seems to have increased after Metro’s service More

Great customer service and always helpful. Very good at follow up and very friendly to deal with. Very good at follow up and very friendly to deal with. More

Great service! Spotless environment! No surprises. They keep you informed of the service costs for your approval before any work is done. Been going there for y Spotless environment! No surprises. They keep you informed of the service costs for your approval before any work is done. Been going there for years and will continue to go there in the future. More

Although it was very frustrating to get a vehicle over the past 6 months, once we were able to get a sales agent to respond to our calls and e-mails, we were very pleased with the service department and n the past 6 months, once we were able to get a sales agent to respond to our calls and e-mails, we were very pleased with the service department and new car transition team. More

My experience at Metro Lexus from the courteous and knowledgeable staff, to the complete, proper and quality service results of management and technicians has meet my uncompromising standards for my ve knowledgeable staff, to the complete, proper and quality service results of management and technicians has meet my uncompromising standards for my vehicle and personal satisfaction! I appreciate top notch service from a dealership that is equivalent to the quality, craftsmanship and engineering of Toyota and Lexus vehicles! You can be confident that the honest, qualified and experienced Automotive Technicians and Service Management team will provide you with the best possible service available for all of your car maintenance needs. More

Michael in parts was very professional and knowledgeable. He was a pleasure to work with. Thank you Michael and Logan in service He was a pleasure to work with. Thank you Michael and Logan in service More

Josh was his usual efficient and professional self. The Service Department at Metro Lexus is the best I’ve experienced. The Service Department at Metro Lexus is the best I’ve experienced. More

From the moment I entered Lexus Service Department everyone was attentive, caring, and focused on meeting my needs. Rate them #1 everyone was attentive, caring, and focused on meeting my needs. Rate them #1 More

This dealership is by far the most professional environment that I have encountered. I own a Ford but was treated the same as a luxury brand owner. Cassie in service went above and beyond to take c environment that I have encountered. I own a Ford but was treated the same as a luxury brand owner. Cassie in service went above and beyond to take care of my vehicle needs. I cannot say enough good things about her! Thank you! More