Colin Haire

Great experience from beginning to end. Jesse and Colin were super helpful and professional. Will be coming back for all my Lexus purchases in the future Jesse and Colin were super helpful and professional. Will be coming back for all my Lexus purchases in the future More

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Colin provided outstanding customer service throughout the entire purchase process. He was professional, knowledgeable, honest, and never made us feel pressured. We purchased a Volvo for my wife, and C the entire purchase process. He was professional, knowledgeable, honest, and never made us feel pressured. We purchased a Volvo for my wife, and Colin made everything simple and stress-free from start to finish. He answered all of our questions, kept us informed, and made sure we were comfortable with every step of the process. My wife loves her new vehicle, and we couldn’t be happier with our experience. Colin is a true professional, and I highly recommend asking for him if you’re looking for a vehicle at Lexus of Cleveland. Thank you, Colin, for the excellent service! More

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Colin made our experience in purchasing our car a complete joy from stsrt to finish. We would happily reach out to him for our next new car purchase. complete joy from stsrt to finish. We would happily reach out to him for our next new car purchase. More

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Great experience at Cleveland Lexus with Colin! He communicated through the entire process and even surprised us at the end with a thoughtful gesture. Awesome! He communicated through the entire process and even surprised us at the end with a thoughtful gesture. Awesome! More

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Nice and smooth process to get the vehicle, was in great condition! Colin was great and super helpful, would definitely recommend! condition! Colin was great and super helpful, would definitely recommend! More

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Colin was very professional and responsive. He is attentive and listens to his customers. His professionalism makes it easy to buy a car. Good job! He is attentive and listens to his customers. His professionalism makes it easy to buy a car. Good job! More

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Very pleasant to work with! Collin was not pushy. He listened attentively and took the time necessary to understand our requests. We left the dealership confident with our selec Collin was not pushy. He listened attentively and took the time necessary to understand our requests. We left the dealership confident with our selection. More

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Colin was a breath of fresh air to work with! As well as the rest of the Lexus team (honorable mention for Tom). I had been car shopping for a few weeks in Columbus and it had been such a frustr As well as the rest of the Lexus team (honorable mention for Tom). I had been car shopping for a few weeks in Columbus and it had been such a frustrating process until I found myself in Cleveland working with Colin. I was hesitant to make the trip but it was definitely worth it! Colin made the whole process completely painless. Even with a few maintenance hiccups along the way, the Lexus team made them right promptly and communicated with me from start to finish. I can't recommend Colin and this team enough! It was the smoothest car shopping experience I've had to date. More

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This dealership is absolutely amazing! Pete has put together an amazing staff! My sales representative. Colin, was a very effective communicator and navigated a very complex route to secur Pete has put together an amazing staff! My sales representative. Colin, was a very effective communicator and navigated a very complex route to secure for me a 2026 LC 500 convertible inspiration series which included a trade-in of a 2021 LC 500 convertible inspiration series. Tom, went over the car thoroughly with a fine tooth comb in preparation for the next owner of the 2021. Dominique and his colleague washed the new car by hand before handing it over to me while Dave Weaver expedited the paperwork More

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First off, let me say I attempted to work with a different dealer located closer to me in Ohio. When that didn't go well, I luckily found Lexus of Cleveland and Colin. Their website made it so easy different dealer located closer to me in Ohio. When that didn't go well, I luckily found Lexus of Cleveland and Colin. Their website made it so easy to determine various payment options and amounts, which is often such a struggle at other dealers. Once I verified payment info, I reached out on a specific vehicle around 11 p.m. one night. Colin called me first thing the next morning. Although we figured out the specific vehicle I inquired about wasn't available, Colin asked me what specifically I was looking for, and told me he could do a nationwide search to help me find what I wanted. Long story short, he found me the perfect vehicle that happened to be in stock at their dealership. But his willingness to do whatever it took to find the right fit plus the ease of the dealership's website made this a quick and easy process. I'm now driving my car just a few days after first speaking with Colin. This is by far the best customer service and process I've encountered in all my years of car shopping. Thank you to Colin and Lexus of Cleveland for a wonderful experience! More

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