Lexus of Colorado Springs

We loved that there was no pressure. Eve and Mickey were great to work with. Both were very knowledgeable! Eve and Mickey were great to work with. Both were very knowledgeable! More

I was incredibly happy with Vy and every staff member I interacted with at Lexus Colorado Springs. Everyone was wonderful and went above and beyond. That level of care isn’t common these days. I was greete interacted with at Lexus Colorado Springs. Everyone was wonderful and went above and beyond. That level of care isn’t common these days. I was greeted by Michael (I think that was his name), who is one of their techs. Both times I arrived and he was awesome- super friendly, attentive and I felt like my car was in good hands. They provided a loaner since I needed new brake pads, and they didn’t want to rush to get it done before end of day. They even gave my car a complimentary wash before I picked up. This is my first Lexus, and while I know I might love my car a little too much, I originally planned to have service done elsewhere since I didn’t purchase it from Lexus, and dealer service is often more expensive. There’s a lot of recommended service for the GX460, so I decided to try these guys out so my car would be taken care of, and I was not disappointed. The customer service, communication, and overall knowledge of the team exceeded my expectations. It was a true five-star experience from start to finish. I felt confident my car was in great hands and never felt like an inconvenience. While Lexus is a luxury brand, this dealership felt welcoming and comfortable, and I’m grateful for it. I’ll absolutely be bringing my car back to Lexus Colorado Springs moving forward! More

Sales group a little disorganized. Keep us waiting several times. Tech rep Eve was excellent although a little over whelming. Keep us waiting several times. Tech rep Eve was excellent although a little over whelming. More

Both Eve and Taylor were very professional and took care of our every question/concern. Whole process was pleasant and stress free. Thanks for all your help. of our every question/concern. Whole process was pleasant and stress free. Thanks for all your help. More

Eve was fantastic, she knew a lot about all the cars available, and questions she couldn’t answer, she did the research quickly and got back to me promptly with the info. She was also quick to get car available, and questions she couldn’t answer, she did the research quickly and got back to me promptly with the info. She was also quick to get cars ready for test drives. Overall she made the whole buying experience very painless. More

We weren't granted the price we were quoted. We visited Nov 21 and they didn't have the vehicle that we wanted but said it was expected in the next week or so. It arrived Dec 3 and they said the We visited Nov 21 and they didn't have the vehicle that we wanted but said it was expected in the next week or so. It arrived Dec 3 and they said the deal they offfered was only for November.. Wasn't told that at the time. More

Very Pleasant experience at the Lexus of Colorado Springs. No Pressure or no rush. T Springs. No Pressure or no rush. T More

Eve, Derek and Donte are so awesome. Professional and knowledgeable as well as personal equal a great experience! They were so helpful and helped us get the car that we wanted with exce Professional and knowledgeable as well as personal equal a great experience! They were so helpful and helped us get the car that we wanted with exceptional service! More

Consistently accurate in estimating, delivering on time, excellent workmanship, customer care, courtesy, primo facility and parts service. excellent workmanship, customer care, courtesy, primo facility and parts service. More

I didn’t have an appointment but stopped by with some concerns. Everything checked out okay. A software update was also performed while I was there. Even though they were extremely busy that day, the se concerns. Everything checked out okay. A software update was also performed while I was there. Even though they were extremely busy that day, the service advisor (Roberto) was cordial and helpful. More