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Lexus of Colorado Springs

Colorado Springs, CO

4.8
334 Reviews

604 Auto Heights

Colorado Springs, CO

80905

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Showing 334 reviews

July 24, 2024

Very helpful with scheduling service and following up. Highly recommend. Always friendly and answers all questions. More

by mightyfinekitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto, Eric Boozer
Jul 25, 2024 -

Lexus of Colorado Springs responded

Thank you for the recommendation! We're glad to hear our team at Lexus of Colorado Springs provided friendly and helpful service. See you next time!

July 23, 2024

Friendly and efficient . Salespeople informed and communicated well. Transparency with negotiation. Considerate of the customer More

by marilynmceachin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
Jul 24, 2024 -

Lexus of Colorado Springs responded

Marilyn, we appreciate your kind words about our sales team. Providing our guests with 5-star experiences is always our top priority, so if there's anything else we can do to assist you, please be sure to reach out. Thank you, Kimberley Zacharias - General Sales Manager - 719.667.2221

June 09, 2024

Service department is always accommodating and will give you a video with notes on critical repairs, never pushy. More

by Tony L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto and Rob
Jun 10, 2024 -

Lexus of Colorado Springs responded

Tony, we're glad to hear our service department at Lexus of Colorado Springs provided you with a helpful and accommodating experience. Thanks for the positive feedback!

May 22, 2024

Good service at this dealership. Billy Ray is super - keeps you informed about repair progress, etc. Very comfortable waiting area if you are not getting a loaner. More

by Dinah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ray
May 23, 2024 -

Lexus of Colorado Springs responded

Dinah, we're glad to know you had a good experience with Billy Ray at Lexus of Colorado Springs. We always aim for top-notch service and comfort for our customers!

May 21, 2024

Maintenance/repair experience improved from the past. , great job! Things were great in 2012 then dipped a bit, now back to what I consider the "usual" Lexus experience. So happy. More

by SofiaDeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
May 21, 2024 -

Lexus of Colorado Springs responded

We're glad to know that your recent maintenance experience at Lexus of Colorado Springs was a positive one and met the high standards you've come to expect from us, Sofia. We appreciate your feedback, and we'll continue striving for excellence in our service!

May 12, 2024

Awesome service, reasonable prices and they give you a loaner car so that your not stuck at the dealership waiting for your car to be serviced. When the time comes for a new car, Lexus is the way to go! More

by Gary S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
May 13, 2024 -

Lexus of Colorado Springs responded

Gary, we're glad to know you had a great experience with our service department at Lexus of Colorado Springs. We look forward to helping you find your next car when the time comes!

May 09, 2024

I have been a loyal customer of Lexus of Colorado Springs for many years now, and I can confidently say that they have always exceeded my expectations regarding their exceptional service. I have been fortuna More

by ancelrjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy , Eric Boozer
May 09, 2024 -

Lexus of Colorado Springs responded

We're delighted to know that you've had such positive experiences with Billy and our team at Lexus of Colorado Springs over the years. We appreciate your loyalty and look forward to continuing this relationship!

May 05, 2024

I bought anew car from Jasmin. She handled the trade in a very professional manner More

by Bill Thorne.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not Mark or Bill. Jasmin. (Excellent)
May 06, 2024 -

Lexus of Colorado Springs responded

Thank you, Bill, for stopping by to leave Jasmin and Lexus of Colorado Springs a wonderful review! Enjoy your new ride!

April 10, 2024

Great service, truly professional. Especially liked the lounge/waiting area. Highly recommend to other Lexus owners. More

by Gonzalesboltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Burns, Eric Boozer
Apr 11, 2024 -

Lexus of Colorado Springs responded

We're delighted to know you enjoyed our service and lounge area at Lexus of Colorado Springs. We appreciate your recommendation!

April 10, 2024

My experience with the Lexus dealership has always been excellent. Their customer service is professional, friendly & extremely helpful. I feel welcomed every time. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Luger
Apr 11, 2024 -

Lexus of Colorado Springs responded

Linda, we're delighted to know you've consistently had excellent experiences at Lexus of Colorado Springs. Our team always aims to provide professional and friendly service. Thanks for your kind words!

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