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Lexus of Colorado Springs

Colorado Springs, CO

Overview
Reviews
Vehicles
4.7
364 Reviews
Call Dealership (719) 249-6417
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604 Auto Heights

Colorado Springs, CO

80905

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Showing 364 reviews

April 30, 2025

He was very nice (always smiling), helpful, knowledgeable, and kept me informed with status updates. A pleasure to work with. More

by bits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Garcia
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Apr 30, 2025 -

Lexus of Colorado Springs responded

Thank you for sharing your experience with us at Lexus of Colorado Springs! We're delighted to hear that our team member provided excellent service and kept you well-informed. We appreciate the kind words and look forward to serving you again in the future!

April 28, 2025

Slow service, rude advisors. I had to bring my car back twice to fix it right. Going to Denver moving forward. More

by Growth247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
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Apr 30, 2025 -

Lexus of Colorado Springs responded

We would like the opportunity to address your concerns. Please reach out to our GM directly at (719) 300-4348 when you have a chance. Thank you, and we look forward to hearing from you. Have a great day.

April 27, 2025

They were very helpful and friendly. I like the services I didn't have to wait very long. Thank you very much. More

by Youngsloan98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Bailey
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Apr 28, 2025 -

Lexus of Colorado Springs responded

Youngsloan98, thank you for your kind words and this wonderful review! Have a wonderful evening.

Apr 28, 2025 -

Youngsloan98 responded

It was great.

Apr 28, 2025 -

Youngsloan98 responded

It was great to talk with him he was very thoughtful and friendly.

April 23, 2025

Robert did a great job responding to my questions regarding required maintenance service and following up on areas of concern. Love the concierge program. Driver was friendly and courteous. More

by Jerryf2219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Luger
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Apr 24, 2025 -

Lexus of Colorado Springs responded

Jerry, we're delighted to hear that Robert and our concierge program at Lexus of Colorado Springs made your experience a positive one! Thank you for sharing your feedback, and we're here if you need anything else.

April 23, 2025

Ancel and the entire dealership was amazing to work with incredibly transparent for a dealership which is a very different experience than I’ve ever had. An AMAZING experience all together. More

by Paw12335
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ancel James
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Apr 24, 2025 -

Lexus of Colorado Springs responded

We're delighted to hear that Ancel and the team at Lexus of Colorado Springs provided you with such a transparent and amazing experience. Thank you for sharing your feedback, we appreciate it!

April 16, 2025

Billy Ray Bailey did an excellent job. I am very pleased with the customer service at Lexus of Colorado Springs. Please not let Billy know how much we appreciate the service he gave us. More

by JNBREWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Apr 16, 2025 -

Lexus of Colorado Springs responded

Thank you for your kind words bout Billy Ray's service! Our team at Lexus of Colorado Springs is grateful for your business and support.

April 13, 2025

Phil in service is a star And I love this dealership for its confidence and service. More

by Dr. Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Apr 14, 2025 -

Dr. Ann responded

I verify my review

Apr 14, 2025 -

Lexus of Colorado Springs responded

Thanks, Dr. Ann, for leaving Lexus of Colorado Springs a five-star review! We are glad that Phil was a pleasure to work with.

April 10, 2025

Friendly service personnel,spotless waiting room with Wi-Fi stations and snack bar are ultra modern . Great for working while you wait. More

by Mile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Boozer
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Apr 11, 2025 -

Lexus of Colorado Springs responded

Mile, we're delighted to hear you enjoyed the amenities and friendly service at Lexus of Colorado Springs. We strive to make every visit comfortable and convenient for our guests. Thanks for sharing your experience!

Apr 12, 2025 -

Lexus of Colorado Springs responded

Mile, thank you for your kind words and this wonderful review!

March 24, 2025

Great salesperson. Very good and friendly. We will return to purchase again. Very knowledgeable of the vehicles More

by Thomas.braswell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tayler
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Mar 25, 2025 -

Lexus of Colorado Springs responded

Thomas, we're delighted to hear that you had a positive experience with our team at Lexus of Colorado Springs. We look forward to welcoming you back for your next purchase!

March 17, 2025

very efficient process with no pressure on upselling me on a car I did not come to look to buy - but thoughtfully showed me the different options available. The dealership has very comfortable technology More

by roncolburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michaela Fitzpatrick
Report | Print
Mar 17, 2025 -

Lexus of Colorado Springs responded

We're delighted to hear that you appreciated the efficient and pressure-free experience at Lexus of Colorado Springs. It's great to know our technology made exploring options easy for you. Thank you for choosing us!

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