
Lexus of Colorado Springs
Colorado Springs, CO
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Johnny Murrill was our service advisor. His technical knowledge of automotive engineering is impressive, resulting in several service items that improved the driving safety of our vehicle. His customer s knowledge of automotive engineering is impressive, resulting in several service items that improved the driving safety of our vehicle. His customer service skills were excellent...helpful, understanding, and gracious. He represents Lexus very well...setting a standard of excellence that leaves customers with a positive impression that carries over to other areas of the operation. We'll continue to have our car's service needs met by Lexus of Colorado Springs. Definitely 5 stars for Johnny and for Lexus of CS. More
As usual, the service is first class as well as the staff. You know the service will be exceptional and the staff knowledgeable and go out of their way to make your experience one fir which you WILL r staff. You know the service will be exceptional and the staff knowledgeable and go out of their way to make your experience one fir which you WILL return. More
My wife and I own a GX 460. The service department has been fantastic. Jonny Murrill is always willing to discuss any items that are on the "service checklist". He always welcomes us with a smile and his been fantastic. Jonny Murrill is always willing to discuss any items that are on the "service checklist". He always welcomes us with a smile and his expertise in discussing various items concerning the service is extremely helpful. 5+++ stars. In addition, Joni (sp?) called me to set up the service. She is always upbeat and willing to help. Thanks, Tony & Val Marietta More
Quick, professional! Everything happened just as Rob said it would. I will be back for my next mileage checkup. Keep up the great personal service it would. I will be back for my next mileage checkup. Keep up the great personal service More
On time and communication was on point. Valet service is very helpful. Did the work that was requested. Professional service snd car was returned well. very helpful. Did the work that was requested. Professional service snd car was returned well. More
The dealership and Ryan in particular did a fine job for us. When we checked in for a 35,000 mile oil change Ryan had already noticed that our RX 350 had just been the subject of a recall notice and he had us. When we checked in for a 35,000 mile oil change Ryan had already noticed that our RX 350 had just been the subject of a recall notice and he had already ordered the part needed. We then scheduled the recall repair date. Always a pleasure to deal with Lexus. More
I recently went to Lexus of Colorado Springs to have my RX350 serviced. The staff was extremely helpful and courteous. They were finished with my vehicle in a very timely manner. When I picked up my car, I RX350 serviced. The staff was extremely helpful and courteous. They were finished with my vehicle in a very timely manner. When I picked up my car, I had a question about fixing a scratch on the driver’s side that had appeared a few weeks prior. Robert walked out to look at it and advised me on how whether it could be buffed out or not. Highly recommend this dealer for service as well as sales!!! More
Great service and great technology to see what the quote is for service in front of you before calling the service advisor and tell them what you want to have done. is for service in front of you before calling the service advisor and tell them what you want to have done. More