Lexus of Colorado Springs

The way it should be This was not a quick visit. We had already decided on a vehicle. We test drove then began the processing of paperwork. Every step was with out pressur This was not a quick visit. We had already decided on a vehicle. We test drove then began the processing of paperwork. Every step was with out pressure and employees were all going out of the way to be helpful and answer all questions. When a slow down occurred in processing we met with a technological advisor and received as much instruction as we could absorb at the time. The sales rep had worked out most of the cost information so the financial portion just required so though as to our needs. More

5 Stars Are Not Enough!!! Patrick Blair found the best car for me for the best price. He is knowledgeable, very easy to work with, and even called me a couple of days later to Patrick Blair found the best car for me for the best price. He is knowledgeable, very easy to work with, and even called me a couple of days later to be sure I am still happy with my car. And Yes I am!! Since for me, buying a car is like dragging a 1000 pound rock up Pikes Peak in 100 degree heat, Patrick made the process SO easy, he did all the dragging and I just had to watch. I now look forward to buying my next car and I look more forward to buying it from Patrick!!!! More

Great experience and extremely professional First experience with this dealer and would highly recommend to everyone. Knowledgeable, friendly, fair, and overall a great experience. I have neve First experience with this dealer and would highly recommend to everyone. Knowledgeable, friendly, fair, and overall a great experience. I have never had such an easy, fast, and transparent vehicle purchase in my life. Again, wonderful staff, friendly, funny, and most importantly, they are extremely transparent, knowledgeable, and actually care about the customer's individualized needs. More

Great Experience We worked with Michael Young to purchase a Certified 2015 Lexus RX350. It was a great experience. We were able to find just the right car for us at We worked with Michael Young to purchase a Certified 2015 Lexus RX350. It was a great experience. We were able to find just the right car for us at a fair price. We received an equally fair valuation for our trade-in. Often car purchases turn a bit contentious. That was not the case with Kuni. It was an easy, pleasant buying experience. We will return. More

Great experience purchasing new RX 350 Just purchased my 5th Lexus vehicle. I have always appreciated the quality of the vehicles and the servicing of those vehicles at Lexus of Colorado S Just purchased my 5th Lexus vehicle. I have always appreciated the quality of the vehicles and the servicing of those vehicles at Lexus of Colorado Springs. The sales and servicing personnel have been outstanding. Thanks to Johnny in the service department for his help in picking up my GS 350 at my home for routine maintenance recently. I would like to thank Tom Smith for helping me in the purchase of a new RX 350. I have been dealing with Tom for several years and he has always been great in helping me to obtain the vehicle I desired. Also, I would like to give a big thanks to Alan Paul for assisting me and my wife at the time of our departure from the dealership. He was very nice and respectful. Thanks to Natalie for her friendly attitude. More

Best service! We have not always had the best experience with dealerships as you can imagine. Going into see Gilbert Archuleta at Lexus of Colorado Springs was suc We have not always had the best experience with dealerships as you can imagine. Going into see Gilbert Archuleta at Lexus of Colorado Springs was such a wonderful experience. Professional and to the Tee of excellence in customer service. What a turn around for our family I can't imagine going anywhere else thank you so much for changing our minds about dealerships. Gilbert you are doing the job right all about the customer thank you so much! More

The people here are wonderful I found a car on line and went to the dealership to test drive it, the salesman was very patient as I wanted a longer test drive to make sure I liked I found a car on line and went to the dealership to test drive it, the salesman was very patient as I wanted a longer test drive to make sure I liked the car. They handled everything pretty quickly and I am now the owner of a nice Mercedes Benz. More

10/10 dealership the following is my response to a Lexus Customer Survey that I was sent a couple of weeks after purchasing the car // survey question = What did you l the following is my response to a Lexus Customer Survey that I was sent a couple of weeks after purchasing the car // survey question = What did you like the best about your dealership experience? // my answer was as follows // the entire dealership // the people I dealt with, notably my primary contact, Ken Phelps (sales consultant) - just a wonderful trustworthy guy who followed up and dealt with all my questions - he was very much on top of things - I would wholeheartedly recommend Ken to anyone looking for a Lexus, not only locally, but nationwide // everyone else I dealt with as great as well: Amy Fox (biz dev), Tim Evans (reconditioning mgr), Don DeCarlo (biz mgr), Kalib Steele (delivery specialist) // there was a sense of geniality amongst the staff - it was very pleasant being there // the car was delivered looking immaculate inside & out // a couple of minor issues with the vehicle where dealt with quickly and to my satisfaction // it's hard to believe I received such quality attention and service just for purchasing a used 5 year old Lexus ES 350 // one can safely buy a car sight unseen from out-of-state as I did because of their trustworthiness // based on my experience, Kuni Lexus is a 10/10 dealership More

Not the Best Experience Just watch the dealer charge. The advertisement will say it is included in the price but they will add it back in on the final write up. The 140 poi Just watch the dealer charge. The advertisement will say it is included in the price but they will add it back in on the final write up. The 140 point inspection left me with bad wiper blades, very low tire pressure in one tire, and the oil service notice was not reset. More

New Car Purchase Review Everyone I dealt with at Kuni Lexus was pleasant, professional, and extremely knowledgeable about the Lexus product line. They were responsive to phon Everyone I dealt with at Kuni Lexus was pleasant, professional, and extremely knowledgeable about the Lexus product line. They were responsive to phone calls and email messages and took time to introduce us to the SUV after purchase. Alan Paul helped to orient us to the many features of the Lexus RX450h, of which there are several. It was an overall great experience and I would not hesitate to recommend Lexus and the professionals listed below from Kuni Lexus to anyone. More