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Lexus of Concord

Concord, CA

Overview
Reviews
Vehicles
4.8
575 Reviews
Call Dealership (800) 745-6957
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2101 Market St

Concord, CA

94520

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Showing 575 reviews

January 25, 2022

Good service. The employees are very nice and helpful. I left my garage control in loaner car, and they found it and called me. More

by nebongsdrim8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas and Timmy
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Jan 25, 2022 -

Lexus of Concord responded

Thank you for the great review! We are so glad to hear that you had such a successful and accommodating service experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

January 25, 2022

Jeremy was my service advisor. He was very nice and kind. Nate is also nice as well. The staff that is supposed to return calls and set up appointments need a LOT of improvement and should be more informativ More

by PrayShopTravelMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, Nate
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Jan 26, 2022 -

Lexus of Concord responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jeremy, Nate, and the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

January 25, 2022

Very efficient, personable, very straightforward and a quality service.everyone is working like a well oiled machine.Better compared to the other 2 Lexus Service in Northern Ca where I had service before More

by bellamanansala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Carvalno, S.Fernandez
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Jan 26, 2022 -

Lexus of Concord responded

It's great to hear that our team was efficient, personable, and great to work with. We appreciate your confidence in us, and we are glad to be the team that you can count on for reliable service. Thanks, from the entire Lexus of Concord team.

January 24, 2022

The people there are very nice and will do to help me with any questions. I’ll come back here again for my next vehicle. More

by Trantony2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Nguyen
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Jan 25, 2022 -

Lexus of Concord responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

January 22, 2022

Very good place with nice staff. Easy to schedule appointments and friendly staff. 5 stars More

by thyagu92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 23, 2022 -

thyagu92 responded

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Jan 24, 2022 -

Lexus of Concord responded

We are delighted to receive your positive feedback! Thank you for choosing Lexus of Concord and for sharing your experience. We wish you many safe and happy miles ahead!

January 18, 2022

Quick yet thorough service. Delivered as promised. Wonderful and pleasant staff. Customer service was superb More

by Cbartjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
Report | Print
Jan 19, 2022 -

Lexus of Concord responded

Thank you for taking the time to share! We are so glad to hear that you had a successful service experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

January 17, 2022

thank you to Jeremy, from beginning to finishing, provided the great service. Will come back next time. More

by Yliliang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jan 17, 2022 -

Lexus of Concord responded

We are delighted that Jeremy took such great care of you and earned your continued business! Thank you from all of us at Lexus of Concord, we look forward to the next opportunity to assist you.

January 16, 2022

The people in the service department were pleasant to deal with. I got an oil change and smog check at a fair price and didn’t have too long a wait. More

by RUSTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jan 17, 2022 -

Lexus of Concord responded

Thanks for the review! We're glad that our team was helpful and nice to work with. Thank you for trusting us to keep your vehicle running smoothly. The Lexus of Concord team appreciates your kind words!

January 16, 2022

My experience with service this morning made me grateful to have purchased a Lexus last year. More

by wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jan 17, 2022 -

Lexus of Concord responded

Wendy-- thanks for trusting the Lexus of Concord team to take care of your vehicle. We're glad that you're pleased to be driving a Lexus! Thanks for your business, and we'll see you again next time.

January 15, 2022

Since they first contacted me till the end of my purchase i was given the best customer service! More

by miss.hurtado1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jan 17, 2022 -

Lexus of Concord responded

Congratulations on your new vehicle! It is gratifying to hear that our team delivered a top-notch experience from start to finish and we appreciate you taking the time to share your feedback. Thank you from all of us at Lexus of Concord!

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