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Lexus of Concord

Concord, CA

Overview
Reviews
Vehicles
4.8
575 Reviews
Call Dealership (800) 745-6957
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2101 Market St

Concord, CA

94520

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Showing 575 reviews

January 14, 2022

Very professional, service advisor was great. I’ve been a customer of Lexus of Concord for 6 years. Love doing business with them. More

by Uccfr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
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Jan 14, 2022 -

Lexus of Concord responded

Thank you for taking the time to review us! We appreciate your support over the years and are happy to hear that you had a successful service experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

January 14, 2022

Quick service, in and out as promised. Service consultant was very knowledgeable and friendly. Love this place. More

by Kika510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
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Jan 14, 2022 -

Lexus of Concord responded

We're glad to see that you had a speedy service experience and that our team was knowledgeable and friendly. See you next time here at Lexus of Concord!

January 10, 2022

Excellent service. Jeff was super efficient and nice personality. Timing of service was great. Thank you! More

by jjupny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
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Jan 11, 2022 -

Lexus of Concord responded

We will certainly let Jeff know you appreciated all of the help during your service visit. Thanks for choosing Lexus of Concord!

January 09, 2022

The people at the dealership service were very friendly and helpful. They explained what was going to happen and had my loaner car ready when I arrived. I always come back to this dealer as they are friend More

by Francie_wise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 10, 2022 -

Lexus of Concord responded

Thank you for the great review, Francie! We are so glad to hear that you had such a successful service experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

January 08, 2022

Professional - listener - understanding -considerate - Professional - listener - understanding - considerate - eager to please . Overall very satisfied how I was help to navigate this transaction . More

by Jeanninegasson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Bayatmakoo- a Eddie A Cervantes -Sienna
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Jan 10, 2022 -

Lexus of Concord responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

January 05, 2022

I had a check engine light come on. The people at Lexus took care of me! They diagnosed and got parts promptly and gave me back a clean car! Shout out to Nathan!!! Great guy! No BS straight the point and More

by fank05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Jan 05, 2022 -

Lexus of Concord responded

We're so glad we could get you and your vehicle taken care of! Thank you for the outstanding review and for trusting Nathan and the Lexus of Concord team with the job - give us a call if you need any further assistance down the road! Safe travels!

January 03, 2022

Lexus of Concord has courteos and helpful staff. They are prompt in helping you and knowledgeable about the vehicles they sell. More

by adachitakata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jan 04, 2022 -

Lexus of Concord responded

Thanks so much for the wonderful feedback! It's validating that our commitment to great customer service stood out to you. Enjoy the new ride and have a great day!

January 01, 2022

Bryan and the finance manager were excellent and courteous throughout the process I will most definitely refer friends,family and coworkers to Lexus of Concord More

by Crystal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jan 03, 2022 -

Lexus of Concord responded

Thanks, Crystal, for the five-star review! We are always glad to hear when our team is making a positive difference for our customers, so we'll be sure to give kudos to Bryan. Thanks again for stopping in! - The Lexus of Concord Team

December 31, 2021

They helped through the difficult process with care and patient. Thank you very much. I hope to be very happy with the car More

by Ibakovic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Johnson
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Dec 31, 2021 -

Ibakovic responded

They helped through the difficult process with care and patient. Thank you very much. I hope to be very happy with the car

Jan 03, 2022 -

Lexus of Concord responded

Thank you for taking the time to share this feedback! We are so glad to hear that the Lexus of Concord team delivered such a successful experience. Drive safely, and please don't hesitate to reach out if there is anything more we can do to assist you!

December 30, 2021

I’ve been taking my cars for service at the Concord Lexus and my experiences have been wonderful. I would like all to know that Bill is such an awesome service representative and he’s pays attention to one’s More

by Panamanian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill…great guy!
Report | Print
Jan 03, 2022 -

Lexus of Concord responded

Thank you for the great review! We appreciate your support over the years and are thrilled to hear that you are so confident in Bill and the Lexus of Concord team to get the job done. Drive safely, and we hope to see you back again down the road!

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