Lexus of Concord

Fast service. Representatives are friendly. There is nothing to complain about it. Call and text whenever car service is done. Recommend to owner for needed services to maintain the car in good conditio nothing to complain about it. Call and text whenever car service is done. Recommend to owner for needed services to maintain the car in good condition. More

No complaints great service very nice service advisor very informative. Offered water and refreshments. Would definitely record this dealer service always prompt and informing and clean. very informative. Offered water and refreshments. Would definitely record this dealer service always prompt and informing and clean. More

Excellent service from Norma. Provided courtesy car without having to ask. Vehicle was cleaned. Felt part price was pretty high but it is a Lexus. without having to ask. Vehicle was cleaned. Felt part price was pretty high but it is a Lexus. More

Lexus of Concord was outstanding. Farid meet me and immediately started asking questions and listening to mine as well. He was well versed in the vehicle and explained each vehicle he took me to. He de immediately started asking questions and listening to mine as well. He was well versed in the vehicle and explained each vehicle he took me to. He definitely gets a 5 STAR rating in my book! More

Service was fast and Norma was great to talk to . For early morning appointments it would be nice to have a pastry with your coffee while waiting ! early morning appointments it would be nice to have a pastry with your coffee while waiting ! More

I always receive great service at Lexus of Concord. They are very thorough and fair. When extra work is needed, they perform it with same excellence I’ve come to expect from them. They’ve even provided disc are very thorough and fair. When extra work is needed, they perform it with same excellence I’ve come to expect from them. They’ve even provided discount coupons when appropriate for the work I’m having done. More

Excellent service from Bill as always. Dropped car and had a loaner within a few minutes. Pick up just as smooth. Always happy with the Service Dept! had a loaner within a few minutes. Pick up just as smooth. Always happy with the Service Dept! More

Basir, Eric, Moe and the Lexus team of Concord couldn’t have made our experience with purchasing our first Lexus a smooth and easy process! The staff was very professional from start to finish. They knew e have made our experience with purchasing our first Lexus a smooth and easy process! The staff was very professional from start to finish. They knew exactly what we wanted and how to make us happy. Thank you so much for an excellent experience, team Lexus of Concord! More

The service they performed was done well and within the promised time frame. However, the job was incomplete as they did not have the part needed for a recall, which I had noted to them when I made my appo promised time frame. However, the job was incomplete as they did not have the part needed for a recall, which I had noted to them when I made my appointment about a week ago. I can't blame Norma since it was not until I sat down that we discovered that the part was not available despite my requesting the recall service. More

Great Finance Manager. Sale Manager (Rob) was great to work with. However, 5 hours to complete the purchase of a vehicle is excessive!! Also, some of the staff was very rude(wish I had their names). No on work with. However, 5 hours to complete the purchase of a vehicle is excessive!! Also, some of the staff was very rude(wish I had their names). No one at the front desk so we stood around being ignored for at least 10 minutes! More