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Lexus of Concord

Concord, CA

Overview
Reviews
Vehicles
4.8
575 Reviews
Call Dealership (800) 745-6957
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2101 Market St

Concord, CA

94520

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Showing 575 reviews

October 31, 2023

Called on Monday for appointment, was able to come in the following day for regular maintenance. I like to wait rather than return later. Generally they wait is 2 hours—today it was about 1:50. Great dealers More

by Rugmanpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
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Nov 01, 2023 -

Lexus of Concord responded

It's great to know you had a positive experience with Nathan and our team at Lexus of Concord. We always aim for efficient service! Thanks for your support.

October 27, 2023

I confirm I went to this dealership, and I confirm that I give it a 5. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
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Oct 27, 2023 -

Lexus of Concord responded

Thank you for reviewing Lexus of Concord! It was so kind of you to share your experience!

October 27, 2023

A very friendly and professional customer service . Everything went smoothly while we were there.Keep up the good work. Thanks More

by girmadem1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Li
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Oct 27, 2023 -

Lexus of Concord responded

Thanks for the positive feedback! We're glad to know your experience at Lexus of Concord was smooth and professional. Keep enjoying the ride!

October 24, 2023

This is my third Lexus from this dealer. They are the best from sales to service. I’ve always dealt Bill Hammond in service because he’s always treated me like he really cares about my car a More

by monadawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
Report | Print
Oct 25, 2023 -

Lexus of Concord responded

We're so glad to know you've had consistently great experiences with Bill and our team at Lexus of Concord! Thanks for putting your trust in us - your safety and satisfaction are our top priorities. See you down the road!

October 23, 2023

Great service very efficient and reliable service manager. Bill Hammond is a asset to Concord Lexus More

by Coley1485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
Report | Print
Oct 24, 2023 -

Lexus of Concord responded

Coley, Bill is definitely an essential asset to our team at Lexus of Concord! Thank you so much for sharing your experience with us - Have a great week!

October 22, 2023

Always superb service! Thank you Scott and Lexus of Concord! Love the complimentary car wash inside and out! More

by kmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Johnathan, Bill
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Oct 23, 2023 -

Lexus of Concord responded

We're glad to know you enjoyed the service and complimentary car wash at Lexus of Concord! Thanks for your support, we'll pass along your kind words to Scott.

October 19, 2023

Good morning! Always a pleasant experience. Timely, professional, reliable. Thanks for the tasty refreshments and coffee. More

by jocelynlh75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Oct 20, 2023 -

Lexus of Concord responded

Jocelyn, we're glad to know you had a pleasant experience at Lexus of Concord and enjoyed our refreshments. We appreciate your kind words about our timeliness and professionalism!

October 10, 2023

Great service and willing to work with their customers on new auto purchases. Eric was super friendly and easy to work with. More

by btsheets
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Truong
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Oct 10, 2023 -

Lexus of Concord responded

We're delighted to know you had a great experience with Eric at Lexus of Concord. Thanks for the positive feedback, and we hope you enjoy your new vehicle!

October 01, 2023

Great client service. Courteous and very friendly salesman. They make buying the car fast and simple. More

by Lbple
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Liu and Mark Nguyen
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Oct 02, 2023 -

Lexus of Concord responded

We're glad to know you had a great experience with our team at Lexus of Concord! We strive for efficient and friendly service. Enjoy your new car!

September 30, 2023

Went there for a second key delivery program and the process went smoothly and done on time promised. Aaron was super nice and very professional. Thanks More

by JUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Oct 02, 2023 -

Lexus of Concord responded

We're glad to know your visit for the second key delivery program went smoothly and on time at Lexus of Concord. Your kind words about Aaron's professionalism are much appreciated! Thank you!

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