Back

Lexus of Concord - Service Center

Concord, CA

4.8
379 Reviews

379 Reviews of Lexus of Concord - Service Center

Sort by
February 01, 2022

Courteous, prompt, efficient, respectful employees. Jeff was so helpful. The dealership is clean and neat. More

by Sbhortmun18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey C. Johnson
Feb 02, 2022 -

Lexus of Concord responded

It is awesome to hear that our team was courteous, respectful, and great to work with. Thank you for giving Jeff a special shoutout! See you again next time.

February 01, 2022

Nathan has been my service rep for my last several visits. He goes far & above expectations & has saved me time & money to make sure my 200 RC is in top shape. I appreciate that he pays attention to t More

by digi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Feb 02, 2022 -

Lexus of Concord responded

We're so glad that Nathan worked hard to ensure that your vehicle is always taken care of. It's great that you're pleased with the time and money you've saved. We appreciate these kind words about the Lexus of Concord crew.

January 29, 2022

Great dealership . Bill Hammond is very professional, knowledgeable, and helpful. He is the best of the best. More

by bambam958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
Jan 31, 2022 -

Lexus of Concord responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Bill. Drive safely, and we hope to see you back at Lexus of Concord!

January 29, 2022

Being the owner of several cars my Lexus is one of my favorites. Concord Lexus IS on the mark with their superb service and staff. I’ll be back for my next Lexus purchase. More

by Widebody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma Gonzalez
Jan 31, 2022 -

Lexus of Concord responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Lexus of Concord team. Drive safely, and we are looking forward to seeing you again down the road!

January 28, 2022

Mr Jeremy Bailey provided valued services for my Lexus NX 300 maintenance…Courteous and friendly. Feeling good to be around. Fixed my TMPS light, and advised me to remove my double mat for safe driving. Lo More

by Reeceallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bailey
Jan 31, 2022 -

Lexus of Concord responded

Thank you for the kudos! We are delighted to hear Jeremy and the Lexus of Concord service team continue to deliver exceptional results for our valued guests. We appreciate your support and hope to work with you next time. Take care!

January 26, 2022

Service from Norma always excellent, very attentive to our needs and knowledgeable about the service requests More

by Balan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma Gonzalez
Jan 26, 2022 -

Lexus of Concord responded

We're glad Norma and the Lexus of Concord team always take great care of you - and we'll be sure to pass the kudos along! Thank you for your kind review and loyal business - till next time!

January 25, 2022

Good service. The employees are very nice and helpful. I left my garage control in loaner car, and they found it and called me. More

by nebongsdrim8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas and Timmy
Jan 25, 2022 -

Lexus of Concord responded

Thank you for the great review! We are so glad to hear that you had such a successful and accommodating service experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

January 25, 2022

Jeremy was my service advisor. He was very nice and kind. Nate is also nice as well. The staff that is supposed to return calls and set up appointments need a LOT of improvement and should be more informativ More

by PrayShopTravelMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, Nate
Jan 26, 2022 -

Lexus of Concord responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jeremy, Nate, and the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

January 25, 2022

Very efficient, personable, very straightforward and a quality service.everyone is working like a well oiled machine.Better compared to the other 2 Lexus Service in Northern Ca where I had service before More

by bellamanansala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Carvalno, S.Fernandez
Jan 26, 2022 -

Lexus of Concord responded

It's great to hear that our team was efficient, personable, and great to work with. We appreciate your confidence in us, and we are glad to be the team that you can count on for reliable service. Thanks, from the entire Lexus of Concord team.

January 18, 2022

Quick yet thorough service. Delivered as promised. Wonderful and pleasant staff. Customer service was superb More

by Cbartjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
Jan 19, 2022 -

Lexus of Concord responded

Thank you for taking the time to share! We are so glad to hear that you had a successful service experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

...
18
...