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Lexus of Concord - Service Center

Concord, CA

4.8
379 Reviews

379 Reviews of Lexus of Concord - Service Center

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September 04, 2021

YES I RECOMMEND CONCORD LEXUS SERVICES .. I been there several times already I always leave with happiness every single ones in there help me very good very PROFESSIONAL 👍👍👍 More

by Binh Nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WILLIAM HAMMOND
Sep 06, 2021 -

Lexus of Concord responded

Your recommendation means so much to all of us here at Lexus of Concord. We appreciate your support and hope to see you again next time!

September 03, 2021

I was very happy with the service I received the other day, Nathan was very patient and helpful and I would recommend his service to others. More

by Martha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 03, 2021 -

Lexus of Concord responded

We pride ourselves on delivering a straightforward and seamless experience for our guests and are thrilled you had a positive visit with Nathan. Thank you for choosing Lexus of Concord, Martha!

August 27, 2021

My last visit was just amazing - I've got all my questions addressed quickly and professionally. Everybody was very welcoming and in just few hours I've got my vehicle back. Thank you all! I'm de More

by 315101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
Aug 30, 2021 -

Lexus of Concord responded

It's great to hear that your recent visit with us was wonderful! We appreciate your kind words about our team, and we're happy that we could get you back on the roads quickly. Thanks for the nice review of Lexus of Concord!

August 26, 2021

I needed to order a spare key. Setting up an appointment was quick and easy. I also got my car washed and vacuumed during the appointment! Everything took about 1.5hrs. I was very pleased. I also chose to w More

by Bianca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 26, 2021 -

Lexus of Concord responded

We're glad you had a pleasant visit with us, Bianca! Thank you for taking your vehicle needs to Lexus of Concord and for sharing your kind feedback - we look forward to working with you again down the road! Take care!

August 24, 2021

Everything was perfect including coffee specialy service consultant Nick Carvalho Thank you More

by Gary G Eldemir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
Aug 24, 2021 -

Lexus of Concord responded

Gary, thanks for sharing your experience with us! We're pleased that you loved working with Nick and that you could enjoy our coffee as well. See you next time at Lexus of Concord!

August 21, 2021

I never had any problems with this Lexus dealer. Dealing with Brian Passmore in the service rep is the beat he helps my family with multiple Lexus cars we have More

by rldiokno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Passmore
Aug 23, 2021 -

Lexus of Concord responded

Thanks for the great review and for trusting Lexus of Concord with your business! It is truly our pleasure to assist you and your family. Take care, and we hope to see you again next time you need us!

August 20, 2021

Best service ever! Bill~ the best - bought a Lexus due to top rated service dept More

by Vc66pilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill - Service Advisor
Aug 20, 2021 -

Lexus of Concord responded

Thank you for the great review! We are thrilled to hear that Bill delivered such an outstanding service experience. Drive safely, and we hope to see you back at Lexus of Concord!

August 20, 2021

Great all around experience. Check in was prompt and service performed within timeframe promised. Nathan provided excellent customer service. Absolutely would highly recommend Lexus Concord. More

by tedomail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
Aug 20, 2021 -

Lexus of Concord responded

Thank you for choosing Lexus of Concord for your service needs! We are happy to hear that Nathan and the team took such great care of you and earned your five stars. Drive safely until we see you next!

August 19, 2021

I always have my 2015 ES300h and 2017 GS350 FS serviced every 5,000 miles at this dealership. Their service is of the higher standards compared to other dealers. Kudos to my service advisor Bill Hammond, w More

by m2mcmjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
Aug 20, 2021 -

Lexus of Concord responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with Bill and the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

August 16, 2021

Service department is awesome! They accommodated my special requests with regard to cleaning and made sure it was done perfectly! More

by Danitastevens20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery
Aug 17, 2021 -

Lexus of Concord responded

Thank you for the great review, Danita! We appreciate your support and are happy to hear that the Lexus of Concord team earned your five stars. Drive safely, and we hope to see you again down the road!

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