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Lexus of Concord - Service Center

Concord, CA

4.8
379 Reviews
Call Service Center (800) 745-6957

379 Reviews of Lexus of Concord - Service Center

Sort by
April 29, 2021

Efficient dealership that is customer friendly. I encountered very nice people. Nathan who handled my service was wonderful and timely in his communication with me More

by Oxygen Queen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan. Very nice woman whos name i cannot remember who helped me on Nathans day off
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Apr 29, 2021 -

Lexus of Concord responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Concord, and we will certainly let Nathan know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 20, 2021

Great service and care of my vehicle. Brian is friendly and accommodating. The car was ready when expected. I will be a long time customer! More

by SCoghlan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 20, 2021 -

Lexus of Concord responded

Thank you so much for your wonderful feedback! We are delighted to hear that Brian could assist at your recent visit and we appreciate you trusting Lexus of Concord with your vehicle. Hope to see you next time!

April 10, 2021

I like to mention that Emily Vanden service consultant was very professional, courteous and pleasant person to deal with. She willgo out of her way to meet your service needs and satisfaction. Emily deser More

by Peterhsiung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Vanden
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Apr 13, 2021 -

Lexus of Concord responded

Thank you for taking time to commend Emily! We are so happy to hear that she could assist at your recent visit and we are delighted that her service stood out to you. Have a wonderful day! - Lexus of Concord team

April 07, 2021

Absolutely the best place to take your Lexus to get five star service no other Lexus dealer will touch my car concord Lexus IS the best More

by Mark.spellman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian passmore
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Apr 08, 2021 -

Lexus of Concord responded

Mark, thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Concord, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

March 28, 2021

My service advisor is excellent.very detail in explaining on what to do about for my car.he is always prompt and very corteous in listening what i want . More

by Jaimesalazar246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
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Mar 29, 2021 -

Lexus of Concord responded

Thank you, Jaime, for reviewing Lexus of Concord! We strive to deliver top-notch service and I am glad that came through to you!

March 16, 2021

Superb customer service from the beginning to the end. I was presented by Nathan who was very professional, polite, and knowledgeable! Will always return to Lexus of Concord for my service! More

by Daniel Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Mar 17, 2021 -

Lexus of Concord responded

Daniel, it is terrific to hear that Nathan and our team made your experience excellent from start to finish! Thank you for your loyalty to Lexus of Concord, and for your kind review. Safe travels until we see you next!

March 13, 2021

Excellent service. Will continue to come here for all repairs and maintenance. Norma is super professional and the staff is prompt and respectful. Highly recommend More

by DarrylG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma
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Mar 15, 2021 -

Lexus of Concord responded

Thank you for your continued business and your confidence in Norma and the team! We are grateful to have you as a customer and we look forward to assisting you next time at Lexus of Concord.

February 27, 2021

The customer service I received at Concord Lexus from the service department was outstanding. They were very friendly, explained the process, and I did not have to wait very long for my car. More

by Mena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
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Mar 01, 2021 -

Lexus of Concord responded

It was our pleasure to provide communicative, efficient service! Thank you for choosing Lexus of Concord and sharing your kind review. See you next time!

February 23, 2021

My fist visit with Nick Carvalho at Concord Lexus and it was a very pleasant visit. The dealer was covid complaint and everyone was really friendly. More

by Kandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
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Feb 24, 2021 -

Lexus of Concord responded

We're proud to hear that Nick and the rest of our team delivered such a safe, friendly experience, Kandy! Thank you for trusting Lexus of Concord with your business!

February 20, 2021

Quality services all the time with my GS350FS & Quality services all the time with my GS350FS & ES300h. Very efficient & professional. Kudos to my service adviser and the crews who’ve worked More

by m2mcmjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
Report | Print
Feb 22, 2021 -

Lexus of Concord responded

Thank you for trusting our team with your business and your vehicles! We are happy to have you as a Lexus of Concord customer and we look forward to assisting you next time.

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