Lexus of Concord - Service Center

The staff at Lexus of Concord made my experience of booking the 30,000 mile maintenance for my car a pleasant one. Everyone was so nice and helpful. They had a smooth system that made it easy for dropp booking the 30,000 mile maintenance for my car a pleasant one. Everyone was so nice and helpful. They had a smooth system that made it easy for dropping off my car and borrowing a loaner. More

Great dealership. I had been using this dealership for service since 1993. Twenty eight years All service advisors who I worked with are very professional, knowledgeable and very friendly and courteous. I service since 1993. Twenty eight years All service advisors who I worked with are very professional, knowledgeable and very friendly and courteous. I highly recommend this dealership. More

Great personal service by Nicholas Carvalho! The service was done on time and all problems were completely handled! Nicholas is the best service advisor I ‘ve experienced in a long time! was done on time and all problems were completely handled! Nicholas is the best service advisor I ‘ve experienced in a long time! More

Norma greeted me very nicely, did the paperwork quickly, gave me an expected completion time and delivered early. Wonderful lady and terrific service writer. Thank you, Norma! gave me an expected completion time and delivered early. Wonderful lady and terrific service writer. Thank you, Norma! More

Mr Brian pass more did a great job and great service he is a great friend and he service I’m so happy we have him is a great friend and he service I’m so happy we have him More

Brian is great and the reason I still have a Lexus. He is kind and someone I feel like I can trust and have trusted for years. kind and someone I feel like I can trust and have trusted for years. More

I couldn’t have been happier with today’s service at Lexus of Concord. I was met as soon as I arrived, my representative Nathan quickly explained what needed to be done and my car was completed a half h Lexus of Concord. I was met as soon as I arrived, my representative Nathan quickly explained what needed to be done and my car was completed a half hour earlier than originally planned. More

Very good service. Nathan explained what was done, and what would occur with the 60,000 service. Car looked like new when the sanitation was finished. All service people were friendly and helpful - as a what would occur with the 60,000 service. Car looked like new when the sanitation was finished. All service people were friendly and helpful - as always. More

Excellent service, finished hours early, excellent overall. Jeff Johnson is our service advisor, very attentive and thorough, overall a very positive experience. Would highly recommend. overall. Jeff Johnson is our service advisor, very attentive and thorough, overall a very positive experience. Would highly recommend. More

Recently bought a used Lexus and it only came with one key so we went to the Parts department and they had one in stock and they had it programmed right away. They fit us in even though we had no appoi key so we went to the Parts department and they had one in stock and they had it programmed right away. They fit us in even though we had no appointment. Customer service is excellent More